Scanlon Acura

I was sold a car that I’ve had nothing but problems with for two months. It was a used car, but I had it for about 20 days and it is under a full factory warranty but the dealership said they couldn’t help for two months. It was a used car, but I had it for about 20 days and it is under a full factory warranty but the dealership said they couldn’t help me that I need to take it to another dealer. This has been the worst nightmare I could’ve imagined. If I could go back I probably would. I will never recommend recommend Scanlon to anyone. I hate feeling like they got my money and stopped caring. More

Ask for Sam - you won't be disappointed! I drove 2 hours to specifically work with Scanlon, even though there are 3 other Acura dealerships much closer to me. I never thought I'd say this about buying a car to specifically work with Scanlon, even though there are 3 other Acura dealerships much closer to me. I never thought I'd say this about buying a car, but it was a truly enjoyable process. I called Scanlon and specifically asked for Sam after reading the rave reviews by his previous customers. After visits to several dealerships, Sam was the first salesperson who truly listened to me and evaluated what I actually needed/wanted while assisting me in finding the perfect vehicle. His knowledge-base and experience in the car industry is vast, enabling him to adeptly compare/contrast all makes and models. He's a true professional who doesn't play games. It was quite refreshing to work with a salesperson who wasn't at all aggressive, but instead remained a trusted resource throughout the process. Carlos, in the financing office, was also very easy to work with when it came to the paperwork and closing the deal. I've purchased many vehicles over the years and this was, by far, the smoothest transaction I've experienced with the best outcome. I'm grateful to Scanlon Acura and I absolutely LOVE my new MDX!! More

Michael Messina was a great sale consultant with us on the 12/12/2020 . He take care of us and make us feel so warm and welcome . If I need another car I would love for him to take care of us the 12/12/2020 . He take care of us and make us feel so warm and welcome . If I need another car I would love for him to take care of us More

Michael and Dan at Scanlon Acura were both genuine and kind. While eager to help me get the BEST deal for my New 2021 Acura TLX on the phone they made sure the process was seamless and easy. Scanlon is ac kind. While eager to help me get the BEST deal for my New 2021 Acura TLX on the phone they made sure the process was seamless and easy. Scanlon is accurate and considerate! More

Drove in with request. Drove out 30min later full filled. Great service. Friendly and competent. I am very pleased with Scanlon and look forward to many years of service Great service. Friendly and competent. I am very pleased with Scanlon and look forward to many years of service More

I have had just two experiences at Scanlon Acura with regards the service and both have left me extremely frustrated. DO NOT, I repeat, DO NOT get your car serviced at Scandal Acura. My first appointmen regards the service and both have left me extremely frustrated. DO NOT, I repeat, DO NOT get your car serviced at Scandal Acura. My first appointment on October 7, 2020 was to have a host of things completed (broken door handle, backup camera not working, brakes replaced, transmission flush, etc...) and since it had been about a year since the oil had been changed on the car I asked if they could also change the oil - which of course they said they would. Then when I went to pick it up I noticed that the oil life was still at 30% (not reset to 100), so I brought it back and asked if they forgot to reset the oil life. They admitted they forgot to change the oil (even though it was on the service request paperwork). My second appointment on Dec 3, 2020 was to have the oil changed that they forgot to change on Oct 7. They tried to sell me a $120 B1 service - but I told them that I only needed the oil change. I instructed them not to wash the car (I'm very particular about the car and do not go through automatic car washes). The oil change was completed in about 90 minutes and when I returned to the car, I noticed that it had been washed. Upon further inspection there is paint missing in both the front and rear bumpers because of the automatic car wash that they use. I will not be going back to Scandal Acura, EVER. And I am making it a personal mission of mine to steer anyone and everyone I can away from the Scandal brand. THEY. ARE. TERRIBLE. More

Jose was awesome. Provided excellent communication and engagement. Work was done quickly ahead of schedule and the vehicle was nice and cleaned when returned.10 STARS engagement. Work was done quickly ahead of schedule and the vehicle was nice and cleaned when returned.10 STARS More

Michael was patient and let us work through the decison process without pressure. It was worth driving the extra 30 miles to get the service and Scanlon stress free culture. process without pressure. It was worth driving the extra 30 miles to get the service and Scanlon stress free culture. More

My wife and I have dealt with the Scanlon family of dealerships since 1997 when the company sold Lincoln and Mercury automobiles. Our latest two transactions were the lease of an Acura ILX IN 2018 and dealerships since 1997 when the company sold Lincoln and Mercury automobiles. Our latest two transactions were the lease of an Acura ILX IN 2018 and a new ILX on 11/13/20. The sales people are friendly, helpful, patient, and sincere. The quote for the lease I received on the phone from Dan the sales manager was exactly what we paid-no surprises. Our salesman Mike Messina was terrific and took a considerable amount of time demonstrating the car’s features. A great experience. More

I am always happy when I take my car in for service at Scanlon Acura Ft. Myers fl. My service advisor is alway ready to take care of my car. I also have a loaner car read for my use. Plus I love my MDX. Scanlon Acura Ft. Myers fl. My service advisor is alway ready to take care of my car. I also have a loaner car read for my use. Plus I love my MDX. More