Sayville Ford

above and beyond I had a few problems with my ford explorer. every time I went to Sayville ford and got Kenya to help me with my car she always went above and beyond I had a few problems with my ford explorer. every time I went to Sayville ford and got Kenya to help me with my car she always went above and beyond to help me . whether I needed a loaner car or had a service issue she always took care of everything with a smile she truly cares about the customer . thank you kenya More

Thank you! Caitlin and Rose were sooooo helpful! The whole process was easy and quick. They made buying a car fun again! And we love the 2020 Ford Explorer! Caitlin and Rose were sooooo helpful! The whole process was easy and quick. They made buying a car fun again! And we love the 2020 Ford Explorer! More

I’ve bought a few cars at Sayville Ford. I am partial to Fords and this dealer. Buying and maintaining the car there is no hassle. Chris in sales helped me get a great deal and Dimitri their service manager Fords and this dealer. Buying and maintaining the car there is no hassle. Chris in sales helped me get a great deal and Dimitri their service manager knows the cars throughly. Any repair or maintenance performed was done to my satisfaction. In fact, I do use my GT350R as a track car and Dimitri makes sure any maintenance or repair is performed to proper specs. Good to know when driving over 140mph. You can trust the work they do. More

Always great service there. Dimitri is awesome service manager he always goes above and beyond. Five star service. I always recommend them to all my friends. Michael Ried manager he always goes above and beyond. Five star service. I always recommend them to all my friends. Michael Ried More

Had my 11’ Shelby transmission and rear serviced. Very good experience and was notified of findings and service done. Received car in great shape and was happy for late pickup hours good experience and was notified of findings and service done. Received car in great shape and was happy for late pickup hours More

Greatest Leasing Experience Sales consultant Robert Tarnowski was friendly , informative, patient, and professional and immediately put us at ease with leasing our new Ford Escap Sales consultant Robert Tarnowski was friendly , informative, patient, and professional and immediately put us at ease with leasing our new Ford Escape. Finance Manager Adam Diaz was equally as professional and helpful. We are so glad we had our truck simonized since it is not only protected from road elements, but looks like it is coated in glass. Looks incredible! Thank you so much Rob and Adam. We will come back to Sayville Ford again and again. More

Great customer service from start to finish I’ve used Sayville ford for 4 cars now, great prices, great customer service all the way from sales to admin to finance to service. Great dealership. I’ve used Sayville ford for 4 cars now, great prices, great customer service all the way from sales to admin to finance to service. Great dealership. More

Very happy with the service department and Kenya I specifically go to Sayville Ford for service and service writer Kenya is always so helpful. She is quite knowledgeable and goes out of her way to m I specifically go to Sayville Ford for service and service writer Kenya is always so helpful. She is quite knowledgeable and goes out of her way to make my experience exceptional. I have never been treated so well. I would recommend Sayville Ford to any one and have to many of my friends. Everyone there is pleasant and helpful. I have had horrible experiences elsewhere and now make Sayville Ford my dealer of choice. Way to go Kenya and please keep it up!!! More

Service with a smile. My older vehicle was due for service and as I was describing the needed service to Kenya, she also suggested some other service that was needed per th My older vehicle was due for service and as I was describing the needed service to Kenya, she also suggested some other service that was needed per the specified mileage intervals. Kenya was a pleasure to work with and I look forward to having her as my service advisor the next time my vehicle needs service. She is personable, knowledgeable and made me feel at ease while my vehicle was being serviced as Kenya kept me up to date on the status of the service being done on the vehicle and when the service would be completed. More

Poor Service, Runaround, lack of value for customers time Took My truck in this past saturday for an oil change, inspection, and to fix the gaskets around the door handles that were falling out. Get a call at Took My truck in this past saturday for an oil change, inspection, and to fix the gaskets around the door handles that were falling out. Get a call at 4:45 that it was done but however the inspection guy for diesel called out sick. I asked Connor if this could be done 1st thing Monday morning as soon as they open at 7am so i can grab the truck and go to work. He assured me it would be done when they open. Monday comes and I had to call at 7:45 to check on it. Nicole at the desk tells me there is no completed paperwork on it and she has no idea if its done. I asked if someone could check and she told me that someone can check after their "MORNING RUSH" after 10pm. At that point i drove down to see what was the problem. The first Gentleman said they got it in and are working on it. That was a LIE because i just saw it parked in the back lot untouched. After some time the service advisor comes out to tell me the truck passed emissions but failed safety insp. because of window tint. Odd because it passed here last yr. and that's obvious that they could of said it wouldnt pass on Saturday. Had to pay for the inspection anyway. Tried to get a service manager but no one would come out from their Monday morning coffee and weekend talks to give the customer some service. Totally DIS-SATISFIED . Not to mention the door handle gasket that was petruding out from below and above the handles on both sides, the service tech " trimmed it" . It should of been replaced !! Shame on you Sayville Ford Side note, when i go to night service... Jay Innes in service goes above and beyond. Pleasure More