Sayville Ford | Page 37

2nd car purchase with Luis and he is a pleasure to work with and will definitely look to work a 3rd time with him when lease is up. He is efficient at his job and very knowledgeable. with and will definitely look to work a 3rd time with him when lease is up. He is efficient at his job and very knowledgeable. More

My second car from Vinnie, love this place. Vinnie reached out when my wife was in a wreck and checked on us. Made it seem like a family buy. Thanks team Vinnie reached out when my wife was in a wreck and checked on us. Made it seem like a family buy. Thanks team More

Excellent customer service with scheduling and completing the work orders. I bring my personal cars and company cars to this dealership. There is a dealership closer to my home but I prefer Sayville's dealer the work orders. I bring my personal cars and company cars to this dealership. There is a dealership closer to my home but I prefer Sayville's dealership for my car and truck needs. More

Always Very professional, great Attitude and pastion for there product , very helpful and great service for there product , very helpful and great service More

Great experience working with Marianna to get the Ford Bronco we wanted. Sayville ford will def be our go to dealership from now on. Bronco we wanted. Sayville ford will def be our go to dealership from now on. More

Rose was great! She made the whole experience extremely easy, especially since we were buying from out of state. She made the whole experience extremely easy, especially since we were buying from out of state. More

Rob T and Tom L were great to work with once again. Rob is always friendly and professional. We feel confident in our Ford purchase due to his honesty, knowledge and expertise. We were very unhappy w Rob is always friendly and professional. We feel confident in our Ford purchase due to his honesty, knowledge and expertise. We were very unhappy with Joe D’Onofrio the finance manager. He was very unprofessional and rude. He was very harsh and unyielding in his discourse. I would buy a car from Rob any day but not if I had to deal with Joe again. More

Marianna was wonderful to work with. This is now the 3rd Edge I have bought through her. She's exceeds all expectations each time. Very pleasant and uses no aggressive sales tactics. T This is now the 3rd Edge I have bought through her. She's exceeds all expectations each time. Very pleasant and uses no aggressive sales tactics. The car is nice too. Only downside was a low inventory to choose from. But that isn't their fault. Typical supply chain issues we are seeing in this country. Joe in finance also was very easy to deal with. Nice demeanor and explained items as necessary. More

I bring my car in on 4/4 all I wanted was an inspection and to have a piece of weatherstripping replaced. I was talked into over $2000 worth of additional service. They said I could wait for the car it wou and to have a piece of weatherstripping replaced. I was talked into over $2000 worth of additional service. They said I could wait for the car it would only take a few hours. I decided to go to work instead. I get a call at the end of the day and I am told they were so sorry but the weather stripping was ordered wrong. The right piece would be in the next day. All the other work was done. Not to worry the correct piece would be in tomorrow. 4/5 I get a call at the endo of the day saying the piece never made it but it would be in first thing in the morning. 4/6 I call at 2ish to find out the status. I am told its in the back. I tell them if they hadn’t started don’t do it. I just want my car back. Losing my car for 3 days for weather stripping is ridiculous (especially a piece that they said I don’t really need when they ordered it.) They say don’t worry it will be done by 4pm. I get a call at 345 and guess what? They just found out the piece was broken. I said forget it. I don’t want it anymore. I am coming to pick up my car. I spend 10 minutes waiting while they try to find my keys that the “misplaced”. I pick up the car drive done the block and there is something clearly wrong with my car. It smells like coolant and its running like crap. I drop my car off and pick up a loaner. They tell me that when they changed the spark plugs they must have cracked one. They never addressed the smell. 4/8 I finally have my car back. It still smells. I barely use it over the weekend but the smell never goes away. On Sunday the overheating warning comes on. 4/11 I make arrangements to bring my car in. I told them what was going on. On my way there the overheat light comes on. Its clear the car is not drivable. They arrange to have it towed. 8:45 I am told it will be 1-1.5 hours. My car didn’t get picked up until almost 1. They put me in a loaner and guess what? The car has a flat. I bring it back and they put me in another beat up car that drives like crap. Tell me the tank is full bring it back that way. Tank is only 3/4 full. 4/12 I get a call. Your not going to believe this. The smell of coolant is a complete coincidence to your car overheating. Nope. That had nothing to do with it. Clearly the ace mechanic that cracked the spark plug couldn’t possibly have damaged the pump. It’s the pump that went. The pump was working fine when you picked up the car so it clearly happened after then. What a joke. Clearly no one here cares. Sloppy work all around. They should be embarrassed! Ive bought 5 vehicles there in the past few years and they service all of them. This will be the last time. More

Vinny was absolutely amazing! He broke down all the numbers for me and got me into the model that I dreamed off. He was so patient with every single question I asked. He also show He broke down all the numbers for me and got me into the model that I dreamed off. He was so patient with every single question I asked. He also showed me every model of the truck so I could compare. I cannot thank Vinny enough for making this experience so easy and stress free! Not only was Vinny great, but the staff at Sayville Ford was just incredible! Rob was the first salesman that I had spoken to. I had called about the Bronco Sport and asked if it was on the lot and Rob gave me every model that they had in stock and the prices of each. Declan was beyond helpful and got me set up with all the technology in the truck and the Ford app. Joe from finance got me the best deal with interest and answered every question I had. And Chris the manager really made it possible for the deal to happen. I’m so impressed with the staff from Sayville Ford and can’t wait to do business with them again in the future! I highly recommend them to anyone in the market! More