Sayville Ford

Always purchase my vehicles at Sayville Ford. Excellent service and Rob T was very attentive to my purchase Excellent service and Rob T was very attentive to my purchase More

Thank You Ryan MacDonell! Thank you for making us feel comfortable and for being helpful, informative and honest in our search. Also thank you to the entire staff that unde Thank you for making us feel comfortable and for being helpful, informative and honest in our search. Also thank you to the entire staff that understood that we had two little kids running around while everything was completed. Thanks, Carolina More

Sayville Ford is the very best for customer service and satisfaction. Rob T is the best sales representative in the Island satisfaction. Rob T is the best sales representative in the Island More

Nicholas was fantastic and helped me find a great car that was affordable. Did not feel pushed or pressured. Overall one of the best experiences I have had purchasing a car. Would highly recommend to any that was affordable. Did not feel pushed or pressured. Overall one of the best experiences I have had purchasing a car. Would highly recommend to anyone!!! More

My Service Advisor,George Van Glahn, did a great job in getting my car serviced and back on the road in a very reasonable time frame. getting my car serviced and back on the road in a very reasonable time frame. More

Vinny was great to work with. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. More

My Leather seat was damaged upon inspection prior to picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily and he will even come to my house to fix it. I waited 3 weeks and not even a phone call. I called Vinny and he said to bring it in the following Tuesday. The leather guy will be waiting for me at 9am, it's a very quick fix. I showed up at 9am and nobody was waiting for me. They said I had to leave the car there and cannot give me a loaner car. They gave me a ride home and forgot about me again until I called them at 4pm. They picked me back up and it took almost another hour to get my car because they lost the paperwork to my vehicle. When they finally brought my vehicle around, I looked at the seat and it was ten times worse than when I brought it in for the repair. I went back to Vinny and told him it wasn't acceptable. He said nobody will notice it. I said this is a $60,000 vehicle and I should not have a damaged seat. He called Paul (manager) to look at the seat and he said I will absolutely NOT get a new seat. He said he was going to make some calls and call me back. Once again, I haven't heard from him. I called Vinny again a week later and he said he will call me tomorrow. That was almost week ago and I was forgotten again. I purchased 5 vehicles from Sayville Ford already and if this is the way a regular customer is treated, I cannot imagine how a first time customer will be treated. I will not stop until I get a new seat. It's not right to have to go through this for a defective product that they knew about prior to me taking the vehicle off the lot. I highly recommend all car buyers to carefully inspect their new vehicle first and if there is any issues, Do NOT accept the vehicle. Sayville Ford only cares about selling the vehicle. This review is also getting sent to the Greater New York Automobile Dealers Association. I did not want to go this route, but clearly they have no interest in fixing their mistakes. More

Ryan was a pleasure to work with I recomend him to anyone who’s is looking to buy a vehicle who’s is looking to buy a vehicle More

After a long wait for my bronco to be built, picking it up was an easy, no pressure experience. Robert was great to work with up was an easy, no pressure experience. Robert was great to work with More

Rob was great to work with and was very knowledgeable about the car and financing. Would come here again about the car and financing. Would come here again More