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Sayville Ford
Sayville, NY
2,381 Reviews
Sayville Ford has been family owned and operated for three generations - over 60 years! Not only are we the largest independent Ford dealership in the New York region, but Sayville Ford's focus on complete customer satisfaction has earned us the reputation as a leader in the automotive industry.
Our sales team and support staff are the finest. Their hard work, dedication and expertise allow us to provide you with the highest level of service. The professional and courteous sales staff at Sayville Ford are consistently able to offer our customers the best service and selection at the lowest prices. We have hundreds of new Ford cars and trucks on site as well as a vast selection of quality pre-owned cars and trucks from a variety of manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 1:00 AM
Tuesday 7:00 AM - 1:00 AM
Wednesday 7:00 AM - 1:00 AM
Thursday 7:00 AM - 1:00 AM
Friday 7:00 AM - 1:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,381 reviews
July 25, 2022
Office is clean and professionally kept. Personel are nice ,polite and corteous. Every visitor that comes in are treated like a potential customer and is greeted by a salesman willing to hel Personel are nice ,polite and corteous. Every visitor that comes in are treated like a potential customer and is greeted by a salesman willing to help. More
by Tikz5787
Employees Worked With
Helpful July 22, 2022
Vinny was the best salesman I have ever worked with. He will go the extra mile to make sure the customer is taken care of , comfortable and will even pick you up to come take delivery of your car if yo He will go the extra mile to make sure the customer is taken care of , comfortable and will even pick you up to come take delivery of your car if you need him too. He’s very professional , nice and extremely knowledgeable. I would give him an 11 star rating out of a possible 10. More
by dctrading13
July 20, 2022
An excellent experience overall. The truck was charged, clean, and ready to go. Vincent was knowledgable, honest and a pleasure to work with. The truck was charged, clean, and ready to go. Vincent was knowledgable, honest and a pleasure to work with. More
by bsully16
July 14, 2022
Always purchase my vehicles at Sayville Ford. Excellent service and Rob T was very attentive to my purchase Excellent service and Rob T was very attentive to my purchase More
by Jamesdavisjr58
Employees Worked With
July 13, 2022
Thank You Ryan MacDonell! Thank you for making us feel comfortable and for being helpful, informative and honest in our search. Also thank you to the entire staff that unde Thank you for making us feel comfortable and for being helpful, informative and honest in our search. Also thank you to the entire staff that understood that we had two little kids running around while everything was completed. Thanks, Carolina More
by carolinabrito
July 12, 2022
Sayville Ford is the very best for customer service and satisfaction. Rob T is the best sales representative in the Island satisfaction. Rob T is the best sales representative in the Island More
by Roychop
July 08, 2022
Nicholas was fantastic and helped me find a great car that was affordable. Did not feel pushed or pressured. Overall one of the best experiences I have had purchasing a car. Would highly recommend to any that was affordable. Did not feel pushed or pressured. Overall one of the best experiences I have had purchasing a car. Would highly recommend to anyone!!! More
by Chelseakarras
July 06, 2022
My Service Advisor,George Van Glahn, did a great job in getting my car serviced and back on the road in a very reasonable time frame. getting my car serviced and back on the road in a very reasonable time frame. More
by BOBMARTIN28
Employees Worked With
July 05, 2022
Vinny was great to work with. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. More
by C.T
Employees Worked With
Vincent Visceglia
July 05, 2022
My Leather seat was damaged upon inspection prior to picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily and he will even come to my house to fix it. I waited 3 weeks and not even a phone call. I called Vinny and he said to bring it in the following Tuesday. The leather guy will be waiting for me at 9am, it's a very quick fix. I showed up at 9am and nobody was waiting for me. They said I had to leave the car there and cannot give me a loaner car. They gave me a ride home and forgot about me again until I called them at 4pm. They picked me back up and it took almost another hour to get my car because they lost the paperwork to my vehicle. When they finally brought my vehicle around, I looked at the seat and it was ten times worse than when I brought it in for the repair. I went back to Vinny and told him it wasn't acceptable. He said nobody will notice it. I said this is a $60,000 vehicle and I should not have a damaged seat. He called Paul (manager) to look at the seat and he said I will absolutely NOT get a new seat. He said he was going to make some calls and call me back. Once again, I haven't heard from him. I called Vinny again a week later and he said he will call me tomorrow. That was almost week ago and I was forgotten again. I purchased 5 vehicles from Sayville Ford already and if this is the way a regular customer is treated, I cannot imagine how a first time customer will be treated. I will not stop until I get a new seat. It's not right to have to go through this for a defective product that they knew about prior to me taking the vehicle off the lot. I highly recommend all car buyers to carefully inspect their new vehicle first and if there is any issues, Do NOT accept the vehicle. Sayville Ford only cares about selling the vehicle. This review is also getting sent to the Greater New York Automobile Dealers Association. I did not want to go this route, but clearly they have no interest in fixing their mistakes. More
by codfuel
Employees Worked With
Paul (Manager) reason for one star friendliness and customer service review., Vincent Visceglia
