
Sayville Ford
Sayville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 1:00 AM
Tuesday 7:00 AM - 1:00 AM
Wednesday 7:00 AM - 1:00 AM
Thursday 7:00 AM - 1:00 AM
Friday 7:00 AM - 1:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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At this point I cannot recommend Sayville Ford. I really like the car I bought and got a great price, but since I walked away with the keys they wont return my phone calls nor explain the discrepancies in s like the car I bought and got a great price, but since I walked away with the keys they wont return my phone calls nor explain the discrepancies in some of signing documents. A few of the problems below: 1. They only are giving me 1 months worth of warranty when I found out they are required to provide 3 months if you have under 80,000 miles. I have 79,000 miles on the car I bought. It's close but they still should have given me the warranty. 2. They said they would fix one of the keys, but when they handed my the car keys it was still broken. They told me to go out and buy a battery. I did and it still doesn't work. 3. They said they did a full tune up on the car including an oil change. The car I bought has a gauge as to when the oil needs to be changed. It said it only has 40% of oil life before a change is needed the day after a bought the car. 4. I've repeatedly called to try and get these problems resolved and the sales associate I worked with keeps avoiding me. 5. I asked for a copy of the service record detailing what work the dealership did on the car. Still haven't received one. They still have some time to resolve these problems, but as of now I'm definitely not happy and I cannot suggest Sayville Ford. There are plenty of other dealerships out there. Find one trustworthy. Update: They haven't returned $200 they should have refunded to me and the sales rep keeps avoiding me. Not pleased. More
Do not go here. I was looking for a new car but had a strict budget and 60 mnth loan term. I found a car that seemed to fit but was still unsure if I could afford it. I was told that my monthly payment w strict budget and 60 mnth loan term. I found a car that seemed to fit but was still unsure if I could afford it. I was told that my monthly payment would be 292.00 for 60 months which seemed perfect. Now 2 years later I was informed that my loan term is actually 72 months. When I called the dealeship to complain they told me I was the asshole who signed the contract. Really? They defrauded me and lied about the terms of the deal. I don't even think the contract they retrieved is what I signed since I know I looked over the paperwork. These people are simeballs just stay away! More
I leased a Ford Edge from this dealer and the salesman have very little knowledge about the car. The color I ordered was no longer available and it is not until 2 weeks after I signed the contract that he have very little knowledge about the car. The color I ordered was no longer available and it is not until 2 weeks after I signed the contract that he found out and let me know. I needed a car at the time so I took another car from the lot. Not what I really wanted but I had no choices at that point. More
I am writing to express my appreciation for the service I received at Sayville Ford. My mom had driven up from Florida to visit me and her vehicle had broken down a few days before she was due to drive back received at Sayville Ford. My mom had driven up from Florida to visit me and her vehicle had broken down a few days before she was due to drive back home. I contacted Sayville Ford service to see if they could take the vehicle in for repair on short notice. The service department was extremely courteous and accomodating to both me and my mother. They had us bring the vehicle in on an emergency basis. Having dealt with other service departments, I understood that bringing in the car on an "emergency basis" meant that they would reach your vehicle when they had an opportunity. I was astonished at how quickly Sayville Ford was able to get my mom's vehicle in the shop, they were extremely understanding to her situation and did everything possible to accomodate her in every possible way. The service consultant was professional and knowledgable when we dropped off the vehicle and was in constant touch with us to let us know what the diagnosis was and exactly what needed to be done to repair the vehicle, when we could expect it to be completed as well as what the cost would be. Neither my mother or I are knowledgable when it comes to vehicle repair and the service consultant was patient and detailed in explaining everything to us. I just wanted to express my sincere thanks to the entire Sayville Ford Service Department for the courteous, expeditious and professional treatment which was extended to both me and my mother. I will be in the market shortly for a new vehicle and due to the exceptional service I experienced at Sayville Ford I will be visiting Sayville Ford sales to look at purchasing a new Ford vehicle. I always service my vehicles at the service department where I purchase and after seeing first hand how Sayville Ford service operates, I would be very happy to deal with them. Thank you again. Great job! More