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Sayville Ford
Sayville, NY
2,381 Reviews
Sayville Ford has been family owned and operated for three generations - over 60 years! Not only are we the largest independent Ford dealership in the New York region, but Sayville Ford's focus on complete customer satisfaction has earned us the reputation as a leader in the automotive industry.
Our sales team and support staff are the finest. Their hard work, dedication and expertise allow us to provide you with the highest level of service. The professional and courteous sales staff at Sayville Ford are consistently able to offer our customers the best service and selection at the lowest prices. We have hundreds of new Ford cars and trucks on site as well as a vast selection of quality pre-owned cars and trucks from a variety of manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 1:00 AM
Tuesday 7:00 AM - 1:00 AM
Wednesday 7:00 AM - 1:00 AM
Thursday 7:00 AM - 1:00 AM
Friday 7:00 AM - 1:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,381 reviews
June 01, 2019
Still waiting for recall so I can be refunded Very disappointed with Sayville Ford ( I was a loyal customer for 9 years)will never buy another vehicle from this dealership. My 2015 Ford Explorer w Very disappointed with Sayville Ford ( I was a loyal customer for 9 years)will never buy another vehicle from this dealership. My 2015 Ford Explorer was sold with a defeat power steering system and I had to pay for repair (this happened Aug. 2018. This same exact part was recalled in 2014 models and Chevy recalled 2015 model truck for same exact problem still waiting for Ford to do the right thing and give me a refund. I have already referred 6 different people to other dealerships and Sayville Ford lost out on that business I will continue referring people to other dealerships until I im refunded for the defective part I was forced to pay for Update- after speaking w Clifford at Sayville Ford giving him date & time I spoke with corporate customer service person who said I would be 100% covered for the defective part still no answer I was given another 800 # to call another person at corporate (Annette H.) left many voice messages for her & no callback (after on hold for no less than 20 minutes each call) Last call from Clifford at Sayville Ford he said he would email Annette & let her know I’ve been waiting for call back still nothing Ford again fails in customer service department all over less than $700 I was forced to pay for defective part. Ford PLEASE DO THE RIGHT THING AND REFUND THE $ I WAS FORCED TO PAY. More
by JC700
Employees Worked With
Other Employees :
Amy from corporate who told me I would not have to pay for repair as long as it was not from service neglect , Chris Ambrico
May 29, 2019
Dealer review I’ve been going to Sayville Ford since 2008. I just leased my fifth car from them and also dealt with Tony Aiello. There is never any pressure to “mak I’ve been going to Sayville Ford since 2008. I just leased my fifth car from them and also dealt with Tony Aiello. There is never any pressure to “make this deal today” like I’ve experienced with other dealers. This time around I voiced a few concerns I’ve had when I compare the Edge to competing models. Tony listened to my concerns and was able to give me an excellent deal on 2019 Edge SEL. I am extremely happy with this purchase. Looking for a Ford, call Tony at Sayville Ford. More
by Mike C.
Employees Worked With
May 25, 2019
Great as always! Bob was polite, friendly, knowledgable and did not pressure me in any way; he was the consummate professional. It was a pleasure to work with him. Bob was polite, friendly, knowledgable and did not pressure me in any way; he was the consummate professional. It was a pleasure to work with him. More
by Escape
Employees Worked With
Bob Pollizatto
May 24, 2019
Sayville Ford is consistently a cut above the rest I'm a long-time customer of Sayville Ford, having bought 3 vehicles from the dealer since 2005. Whether it's Sales or Service, they have consistently I'm a long-time customer of Sayville Ford, having bought 3 vehicles from the dealer since 2005. Whether it's Sales or Service, they have consistently been a cut above other dealers my family has dealt with in terms of professionalism, courtesy, and getting the job done well. Fran Perotta, their Service Receptionist, is a doll and always has a pleasant attitude even when she has a million things coming at her from all directions. Mr. Chris Ambrico who runs the Service & Parts Dept has always stood behind the work done on my Mustang and resolved any issues I've brought to his attention promptly and to my satisfaction. I recommend Sayville Ford to friends & family all the time. More
by Frank P
Employees Worked With
Other Employees :
Conner, Service Advisor, Chris Ambrico, Kenya Augustin
May 23, 2019
Great service Minimum time spent for service. Waiting room is very comfortable Service advisor is very attentive Detail of repairs are explained very thorough Minimum time spent for service. Waiting room is very comfortable Service advisor is very attentive Detail of repairs are explained very thorough Scheduled appointment are promptly More
by Tony123
Employees Worked With
Kenya Augustin
May 18, 2019
New 19 Mustang GT Whole dealership was great from start to finish. Marianna, Rob and Rose were a great help and very knowledgeable. A great plus is they have a 10 year Whole dealership was great from start to finish. Marianna, Rob and Rose were a great help and very knowledgeable. A great plus is they have a 10 year 100,000 mile power train warranty for free, only at this dealership. Thanks to Sayville Ford 🚙 More
by DMac22
May 18, 2019
Robert Tarnowski and Thomas Farrell took great care of us. I am very happy with the new car we purchased. Robert Tarnowski was great at explaining all of the new features of the car. All of the final details I am very happy with the new car we purchased. Robert Tarnowski was great at explaining all of the new features of the car. All of the final details were handled quickly and efficiently. More
by Michele
May 17, 2019
Great dealership Had a very good experience with Sayville ford. Took care of me well and everyone was very helpful. Bob was great. A very nice and informative salesper Had a very good experience with Sayville ford. Took care of me well and everyone was very helpful. Bob was great. A very nice and informative salesperson More
by Kalickimatt21
Employees Worked With
Bob Pollizatto
May 14, 2019
Service Receptionist Fran was extremely helpful. She was helpful in dealing with a problem that I had with my car. Fran was extremely knowledgeable on the recall issue m Fran was extremely helpful. She was helpful in dealing with a problem that I had with my car. Fran was extremely knowledgeable on the recall issue my car had. More
by schuster22
Employees Worked With
Fran Perrotta
May 14, 2019
Friendly and Helpful! Our experience with Sayville was very different from others we have dealt with over the years. Marianna and Rose are extremely knowledgeable, very hel Our experience with Sayville was very different from others we have dealt with over the years. Marianna and Rose are extremely knowledgeable, very helpful and pleasant, with great attitudes. They made the car buying experience enjoyable and stress-free.with nothing left to do but drive our beautiful truck. We are very happy with our purchase and will recommend Sayville Ford in a heartbeat. More
by DarwinT
Employees Worked With
Marianna Fleischman, Rose St. Pierre
