Sayer Chrysler Dodge Jeep Ram - Service Center

Service appointment for car repair My initial appointment was for 830 in the morning. I had called back at around 230 to see if the car was ready. It was not ready at that time and it My initial appointment was for 830 in the morning. I had called back at around 230 to see if the car was ready. It was not ready at that time and it wasn’t until about 4 o’clock before they gave me an idea of what the repair would entail. They had to order apart so I had to make another appointment. That appointment was for today at 9:30. Again I had to call back at around 230 to see if the car was ready. At that time it was ready so I went over to pick it up. I don’t understand how when you make an appointment that the car isn’t done within a couple of hours depending upon the repair of the appointment time. More

Oil change The two young men that helped me were very pleasant. The fellow that completed my transaction was very personable and was very good at customer servic The two young men that helped me were very pleasant. The fellow that completed my transaction was very personable and was very good at customer service. I believe Ron Sayer probably has return customers because of this young man! More

Great Service & Friendly I was able to make a reservation on line with Ron Sayer. It worked well and was at my convenience. I needed an oil change and a recall fix. For some r I was able to make a reservation on line with Ron Sayer. It worked well and was at my convenience. I needed an oil change and a recall fix. For some reason the recall fix was not on my reservation even though I had typed it in. The service department went ahead and did it with some extra time while my truck was in for the oil change. Price was fair and reasonable. More

Excellent Service at Ron Sayer Had my Jeep Wrangler and my new Compass in for service. Jeremy was very courteous and professional. Basic service. Got in and out quickly and price w Had my Jeep Wrangler and my new Compass in for service. Jeremy was very courteous and professional. Basic service. Got in and out quickly and price was great! More

Terrible service departmeny The service department wasted our time. An appointment was made since we live out of town so after sitting for 3 hours without our truck even looked a The service department wasted our time. An appointment was made since we live out of town so after sitting for 3 hours without our truck even looked at we finally left and went home without the problem fixed. I wouldn’t recommend them to anyone! More

Clean and timely Clean , timely, professional. All service, recall, and inspection explained. Questions regarding future maintenance discussed. Client area clean. Ta Clean , timely, professional. All service, recall, and inspection explained. Questions regarding future maintenance discussed. Client area clean. Table and chairs available. One customer Desired a computer/cell dock. More

Just ok. Your people could definitely benefit from some customer service training! They act like it’s a bother for me to be there! Essentially I pay their wage Your people could definitely benefit from some customer service training! They act like it’s a bother for me to be there! Essentially I pay their wages. No customers no business no job no dealership! They need to be reminded of that! Service and parts department! More

Recall fix Took my Jeep in for the recall and got taken care of quickly and courteously and work was done in the time stated to me. Took my Jeep in for the recall and got taken care of quickly and courteously and work was done in the time stated to me. More

Not good Had recall on 2014 ram for water pump. Water pump was put in. 2 weeks later I discover a coolant leak. Call for appointment to get it fixed most likel Had recall on 2014 ram for water pump. Water pump was put in. 2 weeks later I discover a coolant leak. Call for appointment to get it fixed most likely due to something they did or a part that was used. Now I have to wait a week to get it looked at. I guess it's okay not being able to use truck More

Factory Recall Ron Sayer Dodge set up an appointment to take care of a recall item on my 2017 Gran Cherokee I purchased new from them Upon entrance I asked if they Ron Sayer Dodge set up an appointment to take care of a recall item on my 2017 Gran Cherokee I purchased new from them Upon entrance I asked if they could also change my oil because it was about due The completed both and washed my Jeep and vacuumed it out Very professional More