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Sawgrass INFINITI

Tamarac, FL

4.5
256 Reviews

5801 Madison Avenue

Tamarac, FL

33321

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Showing 256 reviews

November 16, 2022

Avoid Sawgrass infiniti service if you don’t want to ruin your car! Dropped Infiniti qx80 for regular oil change and tire rotation. 1) unfortunately only after arriving at home (20mi away) underground that t More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Barrison, Phillip Kasten, Brian Barrison, Matthew Park, Lewis Rich, Richard Kahn, Alan Moreno, David Byles, Walter Anderson, Gordon Cramer
Nov 18, 2022 -

Sawgrass INFINITI responded

We are disappointed to hear that you did not have a more positive experience with us at Sawgrass Infiniti. We are disappointed to learn of your experience here at Sawgrass Infiniti, but will take this opportunity to improve.

October 20, 2022

Can't see myself going anywhere else. I've been with this dealership from they were at Lighthouse Point. They have done so much for me. In 2020, I had a major problem with my vehicle that More

by Zoel98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Simpson, Pier Russo
Oct 24, 2022 -

Sawgrass INFINITI responded

Zoel98, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We are happy to pass along your positive comments to the team her and we can't wait to see you again, have a great day!

October 10, 2022

Always friendly and professional! Would definitely recommend this dealership to everyone looking for a new car! More

by Suzsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 15, 2022 -

Sawgrass INFINITI responded

Suzsingh, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

October 01, 2022

Philip Sherlock General Sales Manager is a Condescending disrespectful jerk!!!!!! I want to rate this company a ZERO!!!!!!!!!!! The worst experience of my life they try to sell me a 2019 Lexus RX after loo More

by Happy Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Sherlock General Sales Manager
Oct 06, 2022 -

Sawgrass INFINITI responded

Happy Buyer, we regret to hear that you had this experience with us. We will look into it right away. Have a better day!

September 23, 2022

Sawgrass Infiniti provides excellent customer service. Tony Shaw addressed all my questions and concerns in a professional and courteous manner. I definitely recommend Tony and Sawgrass Infiniti to all More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony shaw
Sep 27, 2022 -

Sawgrass INFINITI responded

Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Sawgrass Infiniti! Until the next time we meet, take care!

September 21, 2022

Steve was so kind and great service. Thank you very much and again.well done More

by Ingoditrust1982@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 27, 2022 -

Sawgrass INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2022

I have been going to sawgrass for many years. Super people clean professional atmosphere. Always a pleasant experience More

by ss@thebarrylawgroup.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Samson
Sep 16, 2022 -

Sawgrass INFINITI responded

Hi Ss@thebarrylawgroup.com, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 08, 2022

Horrible experience purchasing my first car they sold me a car with issues and dodged my calls More

by ericamerchant75
Recommend Dealer
No
Employees Worked With
Phillip Kasten, Walter Anderson
Sep 14, 2022 -

Sawgrass INFINITI responded

Hi Ericamerchant75, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will look into this matter as soon as possible. Thank you!

August 10, 2022

Steve Sampson is a great Service Advisor! There are other dealers closer to where I live, but Steve has my loyalty. More

by photobob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug is a great & knowledgeable mechanic, Steve Samson, Pier Russo
Aug 14, 2022 -

Sawgrass INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

July 29, 2022

Sawgrass Infiniti has friendly staff and is a great experience for any car buyer! If you’re looking for a great vehicle, come to Sawgrass Infiniti and see Mike! More

by MamaHotness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
Aug 06, 2022 -

Sawgrass INFINITI responded

Hi Mamahotness, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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