Sawgrass INFINITI

Really great customer service and team Best dealer ever great customer service sale man was Walter and Gabriel and Bryan the owner they gave me the best price and the used car I bought was Best dealer ever great customer service sale man was Walter and Gabriel and Bryan the owner they gave me the best price and the used car I bought was so perfect that it looked new More

Very Happy! Everyone there was helpful, respectful of my time and knowledgable about the product. Excellent place to buy. I was there on a Saturday and although Everyone there was helpful, respectful of my time and knowledgable about the product. Excellent place to buy. I was there on a Saturday and although they were busy i was able to purchase my new car in a short time. More

Outstanding to deal with!! We bought a vehicle from Sawgrass and talk about excellent customer service! Matt Park was awesome, very helpful and worked with us to get the vehic We bought a vehicle from Sawgrass and talk about excellent customer service! Matt Park was awesome, very helpful and worked with us to get the vehicle to us in a prompt and quick time! I will be doing business with Matt for our next vehicle!!! More

Pier Russo was great to work with I'd like to highly recommend Pier Russo at Sawgrass Infiniti. Trading in my A6 for a Q50 was a smooth process from the quote to the trade in and even I'd like to highly recommend Pier Russo at Sawgrass Infiniti. Trading in my A6 for a Q50 was a smooth process from the quote to the trade in and even the paperwork. I certainly intend on doing business with Pier again in the future. More

Bait and Switch The car advertised is not at the dealership. Different car in pictures than the car at the dealership. Asked for deposit refund, salesperson agreed, The car advertised is not at the dealership. Different car in pictures than the car at the dealership. Asked for deposit refund, salesperson agreed, then hung up in my face. More

Brian is amazing, the whole staff is professional and most accommodating..If your request is reasonable it will be accomplished.. The management is outstanding as well.. Sean in the service department most accommodating..If your request is reasonable it will be accomplished.. The management is outstanding as well.. Sean in the service department has handled both of my vehicles as if he owned them, he is one great service tech.. More

Awful, unethical, immoral, dishonest experience with senior sales personnel. Please go elsewhere. Their people make promises and do NOT deliver. They do not deserve the distinction of selling Infiniti v senior sales personnel. Please go elsewhere. Their people make promises and do NOT deliver. They do not deserve the distinction of selling Infiniti vehicles. More

I bought a 2004 Acura TSX on 2010/March from Infinity Sawgrass, Florida. I was disclosed with a carfax report from the dealer, showed clean title, no accidents, everything perfect. It had 59471 miles Sawgrass, Florida. I was disclosed with a carfax report from the dealer, showed clean title, no accidents, everything perfect. It had 59471 miles when bought, now is 87000. The car costed around 20K out of the door. I just found yesterday ( 2 year after) from this dealer, while try to trading the car for a new vehicle that a CarFAX reported that this vehicle had an accident on 2007. They advised me because the accident report on 2007 the value of the car depreciated almost four thousand dollars more. Them I asked what are they doing with cars that had been reported on accident , well he responded " that they don't selling cars that had been reported on accident because they are taking serious their reputation". I responded , we have a contradictions here, because I bought the car on this dealer. The dealer never told me that this car had an accident when I bought the car in 2010, and apparently lied to me with the carfax report and saying the car was in excellent conditions and no accidents or problems. They just apologize for the Manager who sold me the car on 2010, but they didn't assume any responsibility and appraised the car only six thousand dollars. This is a bad dealer and they lie to the customer. They are no serious dealer, don't buy any car for Sawgrass Infinity. Eddy Koy631@hotmail.com More

Hello to all, I don't use to write in any forum at Hello to all, I don't use to write in any forum at all. But I have to admit that when I am doing some online research, I definetely want to read a Hello to all, I don't use to write in any forum at all. But I have to admit that when I am doing some online research, I definetely want to read and make sure I have the ability to check whom am I doing business with. I am a Latino, 14 years in USA. A well known Hedge Fund Manager in the USA-LatAm Alternatives Industry Space that among other things worked all my life in the Capital Market industry. I felt motivated to share my history, since I am a "Trader" and I am fast when I see opportunities. Not only Sawgrass infiniti gave the best price, but Brian Shiner taught me how you can be an elegant Car Salesman, with honesty, honor and commitment. I went there after they quoted me over the phone the best possible deal in south Florida for a G25 (remember I contacted most of the infiniti's dealers in South Florida) and not only that, they even gave more and more when I was there. Again, would like to mention this is my 7 car in USA. I had (lease / buy) BWM's (I am just returning my BMW 2009 to Braman Miami) VOLVO's, Toyotas, Hyundais, etc and the Sawgrass Infiniti experience was Far Beyond expectations. I hope that this recommendation at least made you feel that you have to give this guys an opportunity to quote you. You won't regret. Last but not least, The experience at signing was even better. You know guys....you deal with the Salesperson and then the "Financial Manager" most of the time, picth you a bla, bla, bla...Not in this case. I was so happy to see such a professional "closing" that I will buy again from these Folks....Thank you Rodney!!!. To finish, would like to make sure to you I am for Real, a very happy client that understood that there are Car Sales Team that deserve A number #1 Rating...well done...Keep making happy customers guys.... Thank you Brian, Walter, Rodney and Ted. Happy Fathers Day! and Go Heat! Best Regards, Weston, Florida 06/15/2012 More

I am a very busy person on a tight schedule- This was my first time getting a new car, and my first time leasing. I didn't have time to visit every dealership and knew exactly what I wanted. I contacted eve first time getting a new car, and my first time leasing. I didn't have time to visit every dealership and knew exactly what I wanted. I contacted every infinity dealership from Orlando down- I received a lot of phone calls back but no-one was willing to talk numbers over e-mail in writing- Brian Shiner was very straightforward with me from the start and gave me a good price point that I was happy with- I picked up the exact car I wanted and didn't end up getting pressured into paying more or changing our agreement when I walked through the door. I am very happy with my car and the service I received at Sawgrass Infinity. It was a pleasant surprise and a true pleasure! More