23 Reviews of Savage Kia - Service Center
I have had my car with the dealer several times,for it seems the same problem. Kelly Cooper has always been very helpful. A few times I was very irate due to the problem and she always used her spunkines seems the same problem. Kelly Cooper has always been very helpful. A few times I was very irate due to the problem and she always used her spunkiness to derail a bad situation. I thought she was the service manager, due to the fact she always took the heat. She is a very competent individual and her attention to customer service is highly commendable. The dealership is very fortunate to have such a highly motivated and dedicated employee. More
I have had my Kia Sedona Van since 2006. Savage Kia have been servicing our van since they were in Sinking Springs. I was unsure with the move to Reading how our service was going to be but Kelly Cooper mak been servicing our van since they were in Sinking Springs. I was unsure with the move to Reading how our service was going to be but Kelly Cooper makes our visits easy. If we need a loaner she always makes sure we get a spacious one that we can put my sons wheelchair in. I definitely look forward to getting my own vehicle through Savage Kia. More
Kelly works the service desk and is always very pleasent and helpful.we bought our kia soul ln 2011 and have always had it serviced it there. Kelly is always prompt with call backs and always has a smile. T and helpful.we bought our kia soul ln 2011 and have always had it serviced it there. Kelly is always prompt with call backs and always has a smile. Thanks kelly and keep up the good work! More
We have been Savage customers for approximately 8 years. Kelly Cooper, at the Service desk, has always been very helpful, courteous, and friendly whenever we have been out for service. The quality of work f Kelly Cooper, at the Service desk, has always been very helpful, courteous, and friendly whenever we have been out for service. The quality of work from the service department has always been exceptional. Kelly has been helpful in keeping us informed as to what warrenty work is necessary to maintain our warrenty, and in getting payment from the warrenty company, since we had purchased the extended warrenty when we got our new car. The prices for any work we were responsible for has not been exorbitant. I would recommend this dealership to any of my friends. Olwen Roeder More
I have a one year old Kia Sorrento. I have always dealt with Kelly Cooper when I bring it back for regular maintenance. She is always so pleasant and helpful. I always remember her name. She is the perfec with Kelly Cooper when I bring it back for regular maintenance. She is always so pleasant and helpful. I always remember her name. She is the perfect person to have as a first contact to the service department. A real asset to Savage Kia! More
Kelly Cooper provided us with great personal service and detail to our service visit. Had someone drop us off for Breakfast, while they worked on our 2012 Kia Soul. Showing us pictures of Kia products on he detail to our service visit. Had someone drop us off for Breakfast, while they worked on our 2012 Kia Soul. Showing us pictures of Kia products on her computer. Offering us the opportunity for future services. Overall, a great customer service experience. We are well pleased with our hood deflector. Great Job. More
I have been a savage customer for the last 15 yrs and it is always a pleasure working with them. They get you in and out quickly and always give you reliable service. Kelly is great at the front desk. Ver is always a pleasure working with them. They get you in and out quickly and always give you reliable service. Kelly is great at the front desk. Very helpful and informative. I would recommend Savage to anyone ... More
Kelly is freaking awesome. Dennis, not so friendly a person. Before my Kia I had a Mercedes and their service department treated me like gold. I spent alot of money to get treated that way. At Savage Ki person. Before my Kia I had a Mercedes and their service department treated me like gold. I spent alot of money to get treated that way. At Savage Kia, Kelly makes me feel the same way that i did if not better than the Mercedes dealership. If you want good service see Kelly......but if DEnnis answers the phone, ask for Kelly! More
After buying my Kia Optima 2 years ago i have felt like the people at the Savage Kia have never forgoten about me. When I went in to by my wife a new car they took care me and my wife like valued customers the people at the Savage Kia have never forgoten about me. When I went in to by my wife a new car they took care me and my wife like valued customers. I work odd hours but Kelly Cooper does her best to fit my car work in to work scedual. Thank you Savage Kia More
Had my oil changed and an inspection. appointment when I needed it. They gave me a ride to and from work. I will difinitely go back for service. needed it. They gave me a ride to and from work. I will difinitely go back for service. More