Savage 61 Chrysler Dodge Jeep RAM - Service Center
Reading, PA
223 Reviews of Savage 61 Chrysler Dodge Jeep RAM - Service Center
Great!!!’ Everything was great. AJ didn’t jump on our backs but as soon as we wanted to see something he was right there. We told him what we were interested in Everything was great. AJ didn’t jump on our backs but as soon as we wanted to see something he was right there. We told him what we were interested in and he narrowed it down. Found what I wanted test drove it then he answered ALL my questions. Everything went so smooth I still can’t believe it was so easy. AJ is the best salesman my husband even call him at home that night with something he wanted to see the next day....who does that??? Great service!! More
Great Experience So friendly and helpful. Gave me knowledge about tires and helped me service a hole in it. Also got me an appointment to fix a recall very fast. Great So friendly and helpful. Gave me knowledge about tires and helped me service a hole in it. Also got me an appointment to fix a recall very fast. Great customer service. Overall great experience! Love this dealership More
Great service as always Jason is a great sales rep that really knows his product and helps with service after the sale. Helped me with a service issue and got me set up with Jason is a great sales rep that really knows his product and helps with service after the sale. Helped me with a service issue and got me set up with a loaner. Not very good at fantasy football More
Happy with the service Traded in our Cherokee for a Grand Cherokee. Luis worked with us through finding the car we wanted and needed for a good price. Thanks Luis G! Traded in our Cherokee for a Grand Cherokee. Luis worked with us through finding the car we wanted and needed for a good price. Thanks Luis G! More
Flat tire I had my van towed to Savage 61 late on Sunday night, I notified them early Monday morning that my son had an early morning doctor's appointment that I had my van towed to Savage 61 late on Sunday night, I notified them early Monday morning that my son had an early morning doctor's appointment that he couldn't miss that same day and I couldn't believe it when they called me an hour later to tell me that the vehicle had been repaired and was ready to be picked up, they even volunteered to bring it to me if necessary. I love this dealership and would never consider going anywhere else for service. Great Job and thank you very much your hard work is appreciated. More
Awesome place Came here to have my car fixed that another dealership messed up. They were very professional and very helpful through it all. Thank you for everythin Came here to have my car fixed that another dealership messed up. They were very professional and very helpful through it all. Thank you for everything. More
Great experience I was very pleased with the help that I received. Every one was very professional, helpful, kind, nice, and over all they were simply amazing. I could I was very pleased with the help that I received. Every one was very professional, helpful, kind, nice, and over all they were simply amazing. I couldn't asked for any place better. More
Looking into upgrading my car while my car is being serviced Had a great experience with Bob. I gave him a hard task of bringing down a new car payment to where I needed it to be, and while it finally ended up Had a great experience with Bob. I gave him a hard task of bringing down a new car payment to where I needed it to be, and while it finally ended up higher than I desired, and I was not able to trade in for a new vehicle, Bob did all he could to work the #'s down as much as he could. Remainder questions will be answered upon satisfactory engine repair service from your service dept. More
Awesome Service Came in for an oil change and service was super fast! Thanks Martin for getting me an appointment so quick! Also, you can't beat the price! Thank you Came in for an oil change and service was super fast! Thanks Martin for getting me an appointment so quick! Also, you can't beat the price! Thank you Savage 61 staff! More
Lacking Customer Service I went in for service at Savage 61 because a few people I know recommended me to. However, I went and left with a sour taste in my mouth. I felt very I went in for service at Savage 61 because a few people I know recommended me to. However, I went and left with a sour taste in my mouth. I felt very unwelcomed as soon as I walked in the girl at the desk I think her name was Mattie didn't even look up from her cell phone to help me. I wasn't acknowledged until John came over and greeted me, he was very helpful by the way. Anyways I sat there and waited for them to finish with my oil change, and when my car was finally done the same girl came over, and seemed very annoyed to have to talk to me. I just felt like I was a pest that was taking up her time. If you ask me that is very unprofessional and made Savage 61 look like an unpleasant place to get your work done. Not my best visit, perhaps some work on politeness and customer service would be helpful! More