Sauers Buick GMC
La Porte, IN
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Very helpful , great place for doing business thanks again!! 😊😊😊2-purchase and won’t be the last , again!! 😊😊😊2-purchase and won’t be the last , More
We have been long standing service customers and have gotten decent service from the department. They did strip the oil plug after an oil change and insisted they replace it free of charge. Overall, the gotten decent service from the department. They did strip the oil plug after an oil change and insisted they replace it free of charge. Overall, the prices for services, especially oil changes are pretty high and their sale specials on services are everyone else’s regular prices. We just purchased a budget friendly used car for our daughter and weren’t happy with the experience or the price we paid but we were desperate, as her car had bit the dust. We paid $1,000 over what the bank said the maximum value was worth and the initial price of the car was $1500 over the worth. The car seems to run okay in the one day we’ve had it, but when we test drove it, it was full of smaller problems. The dome light switch didn’t work, the wiper blades were shredded, the rear defrost wire was detached and hanging loose, and the automatic signal shut off is still broke. Also, the headlight on the driver’s side is full of water so we ordered new headlight housing for both sides. Even though the used cars are mostly sold As Is, it would seem to be a better business practice if they checked out each vehicle they sold if they’re going to ask for premium prices. We now have to pay extra for the car to be checked by an independent mechanic to be sure it’s in good running condition before we pass it to our daughter. That’s another expense. Also, the wait to purchase the car took 2 hours. I sat and waited for someone to bring me the papers; A process that should have only taken 30 minutes. More
The staff and service i received was great including a driver sent to pick me up so I could pick up the suv I purchased. One complaint I have was GAP insurance was added to my contract without discussing driver sent to pick me up so I could pick up the suv I purchased. One complaint I have was GAP insurance was added to my contract without discussing it with me asking me if I wanted it. While it is good insurance the point is it was added to my purchase without discussion. Hence 3 stars. More
This is my 2nd purchase from them, friendly Sincere, and most affordable, like family. My 1st one was a Pontiac Grand AM. I was a lot past my warranty and had a problem with my engine, and Kim Sauer took most affordable, like family. My 1st one was a Pontiac Grand AM. I was a lot past my warranty and had a problem with my engine, and Kim Sauer took care of it at no charge. That won't happen any where else, I got 10 years of great service from my Pontiac, 265 000 miles on it and ran terrific. I had a paint job on it and a couple high school kids bought it from me. I saw it around LaPorte for years later. My 2nd was on 7-23-2024 We purchased a 2025 Buick GX this week from Sauers and it's like talking to friends that I have known forever. No kidding very nice folks to deal with. They don't add on the extra fees that all the other dealers add on that can be as much as $2,500.00 all the dealers in NW Indiana do it except Sauers. Go visit them, and they will do their best to put you into a great car, and they service department is a great staff of trained technicians that will keep it running for years to come. Give them a visit. You won't regret it. More
Thank you Ken and Kim for the quick help in getting a vehicle so that I can continue to help the residents of Center Township. We truly appreciate the quick, fast and great service that you provided in vehicle so that I can continue to help the residents of Center Township. We truly appreciate the quick, fast and great service that you provided in our purchase. More
Sauers was a fairly good dealership. I flew up to Indiana from out of state, they sent a really nice driver to pick me up, and then dropped me off at the dealership. As someone who has v I flew up to Indiana from out of state, they sent a really nice driver to pick me up, and then dropped me off at the dealership. As someone who has very little experience with snow, I loved it. I enjoyed driving in the snow and seeing it. The 2021 GMC Sierra 1500 I bought was in decent condition and while they would not come down the price for the heavy rust on the undercarriage for being a low mileage truck, I could understand. What I did not appreciate (and this is my fault) is that they left me with 1/10 tank of Def (mind you I had an 800-mile drive home), the check engine light came on immediately once I got on the road, and there was an awful rattle noise (that still exist) in the front driver dash that only appears once you get above 50MPH. Now, I know this dealership has driven the truck above 50MPH, so I know that it was known. I figured, with a 12-month bumper to bumper warranty, that would be covered.... I was wrong. So, I learned that if there is ANY issue with the truck, get it IN WRITING that it can be fixed at no cost as a local GM certified dealership before driving off the lot. I will give a shout out to my sales rep George. Super professional, nice, and very personable. I am just disappointed in the dealership as a whole to not at least make me aware that 1. these issues were not discussed prior to signage and 2. they did not fill of the def exhaust tank on a $50,000 vehicle. More
If you are looking to purchase a new or used vehicle or even have your vehicle serviced, I would recommend Sauers Buick GMC in La Porte Indiana. even have your vehicle serviced, I would recommend Sauers Buick GMC in La Porte Indiana. More