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Sarchione Ford

Randolph, OH

4.5
931 Reviews
Choose Sarchione Ford when you want a new Ford SUV lease or to buy a used Ford pickup. The team of Ford finance professionals at our Ford dealership in Randolph, OH, are here to help every step of the way. Plus, our Ohio Ford service and parts centers will provide you with expert auto repairs.
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1668 State Route 44

Randolph, OH

44265

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Showing 931 reviews

March 05, 2018

Satisfied Challenger Service is great and no is not an option. They will get you into your dream car and it’s same day service. 2 thumbs up More

by Satisfied Challenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geno Sandfrey
March 04, 2018

Just Full of Lies Having driven five (5) different models of Ford vehicles from 1989 to date from several Ford dealerships, dealing with Sarchione Ford dealership has More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Farkas
Mar 19, 2018 -

Sarchione Ford responded

Frustrating that you feel this way. We did everything asked of us. Including a month after the sale putting 2 new tires on your Explorer even though they were above Certification standards. So your issue in regards to the brakes pulsating because your vehicle was sitting while you were out of town for weeks? We put all new brakes and rotors on your vehicle. We are one of the top Certified Ford dealers in the region. We take care of our vehicles and our customers. So because you decided to take your Explorer to another dealer and have them charge $400 to turn the rotors with out asking us to pay for this service until after you completed the job. So from the time you purchased and left us a 5 Star Review and now 4 Months later leave a 1 Star Review because of pulsating brakes that were new upon purchase. We were never given the opportunity to fix, just the bill from another dealer.

March 02, 2018

Car buying the way it should be!! Absolutely perfect cur buying experience...Steve was perfect and hassle free...Got exactly what I asked for and no pressure at all...Thanks for great More

by Cohon900
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Oakleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2018

Tom Farkas Great Sales Department. Tom was very easy going and there was no pressure at all. Tom let us test drive a few different vehicles and made the purcha More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Farkas
March 02, 2018

Great What an awesome buying experience. Would highly recommend Geno and the dealership. It is nice to deal with one person and not having the back and fort More

by Tmontoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geno Sandfrey, Emily Greiner
March 01, 2018

Low pressure pleasant experience Very helpful, friendly and informative. A positive experience and low stress. Enjoyed meeting Winston. He has a very outgoing personality that helped More

by Raptor Clay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geno Sandfrey, Emily Greiner
February 28, 2018

The easiest car buying experience It was so easy to shop here. Not pushy and aggressive. Sales and service is friendly and knowledgeable. Fastest buying experience I have ever had. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Oakleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Greiner
February 27, 2018

'Perfect Car Buying Experience' I have always enjoyed a 'new car' buying experience. First of all the dealership is beautiful, and the entire staff was so pleasant. Our salesman Stev More

by Mrs. M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Oakleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Greiner
February 27, 2018

Amazing experience! The team here from Emily at to Steve Oakleaf was absolutely stellar. I could not have asked for a better team to deal with. Thank you all for maki More

by Damion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Oakleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Great experience! We communicated to Geno what we wanted and our price range. He was excellent and made things simple and quick. He never pressured us and didn't show u More

by Erin O Clemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geno Sandfrey, Emily Greiner
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