Sarchione Chrysler Dodge Jeep Ram - Service Center

Very poor, custo.er service The situation was mis-leading, I was lied to redarding the outcome, just enough information givin to get me off the lot with hopes aof a great resolut The situation was mis-leading, I was lied to redarding the outcome, just enough information givin to get me off the lot with hopes aof a great resolution. More

Prompt,, courteous service I was treated with courtesy and respect and was able to schedule my repair very promptly. I was referred to Brent Steed by a friend. He made me feel I was treated with courtesy and respect and was able to schedule my repair very promptly. I was referred to Brent Steed by a friend. He made me feel appreciated and I would definitely recommend him and Haasz Automall. I won't consider going to any other dealership after this experience. Thank you!! More

So disappointed! It really makes me sad that I have to write this review, but I will anyway. My car has been driving funny for months. It's a 2016 so I was very concer It really makes me sad that I have to write this review, but I will anyway. My car has been driving funny for months. It's a 2016 so I was very concerned. Everytime I took it in I was told that it was fine and that the jerking and pulling the vehicle was doing was just its nature. Took it in another time because the terrain select knob wasn't functioning properly, and was told that it was because I probably used a non certified phone charger in the USB slot. I was out with my mom a few weeks ago and a message popped up for me to service the shifter. I asked my husband to call and make me a appointment and they couldn't get me in until the following week. Fed up, I went to another Jeep dealer to trade that lemon in. Since it was still under warranty, the new dealership took it back to look at it because when I was getting it appraised, I was told that it was indeed driving funny. Well surprise surprise, I had to have three major repairs on it. I got it repaired and drove it and it drives like a dream. I just had the Jeep at the dealership in August and supposedly nothing was wrong. I feel so slighted. I have written several raving reviews about the personnel because I thought maybe I was imagining things, and that I could trust them to be straightforward with me. Evidently not. I have to admit, one time I called angry and told the service department I needed a fixed vehicle because I have a traveling job and can't afford to be broke down somewhere. They brought the vehicle in days later and I was told it was fine. And that's another thing, they take many days up to a week to get you in to be seen. In all honesty, service department messed it up for sales because I purchased my Jeep with no issues. But after having all this trouble, I will not be back. EVER! More

Service Haasz is absolutely wonderful! They are quick to get you in & very easy to deal with! They have taken care of my Dodge Grand Caravan for a few years Haasz is absolutely wonderful! They are quick to get you in & very easy to deal with! They have taken care of my Dodge Grand Caravan for a few years now & have always been awesome! Very upfront with cost as well as the decisions that need made. More

Fast & Friendly This was my first visit to the service department. Friendly service staff and even better- the service was faster than expected! Win-Win!! Thanks so m This was my first visit to the service department. Friendly service staff and even better- the service was faster than expected! Win-Win!! Thanks so much! More

Quick Service Very friendly and helpful. Accurate work and responded same day by email to give us an estimate for new tires that we requested. Always willing to g Very friendly and helpful. Accurate work and responded same day by email to give us an estimate for new tires that we requested. Always willing to go that extra mile. More

Great customer service I called to make a last minute appointment for service and even there were no appointment available Brent went out of his way to squeeze me in on the I called to make a last minute appointment for service and even there were no appointment available Brent went out of his way to squeeze me in on the day I needed. Brent went above and beyond to make me happy. The service I was given was great and I would recommend Haasz to all my friends and family More

Friendly & Knowledgeable Great experience with our new car's first oil change, tire rotation, and inspection check. Mr. Steed was friendly and knowledgeable, answering all of Great experience with our new car's first oil change, tire rotation, and inspection check. Mr. Steed was friendly and knowledgeable, answering all of our questions before and after the service, which was fast and convenient. They even had a loaner car to use while the service was being performed so my family could go to breakfast, and they had our vehicle all ready when we returned. I've never had a better experience going to a garage! More

Comfortable and Convenient This is the first time I waited for my vehicle to be serviced at Haasz and I have to discuss the waiting room. The chairs were comfortable, there is W This is the first time I waited for my vehicle to be serviced at Haasz and I have to discuss the waiting room. The chairs were comfortable, there is WiFi, and there is a charging station for my devices. There is also a tv and other amenities that I did not use on this visit. Not only did I receive superior service, but I was comfortable and felt right at home while waiting! More