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Sarchione Chrysler Dodge Jeep Ram
Dalton, OH
1,330 Reviews
Sarchione Chrysler Dodge Jeep Ram of Dalton is excited to serve drivers in Akron, Canton, Wooster, Massillon, and the surrounding communities. Formerly known as the Haasz Auto Mall in Dalton, Sarchione CDJR continues the same family-owned tradition that’s made this location synonymous with outstanding customer service and personalized attention. Unlike other dealers that view you as nothing more than a number, Sarchione CDJR is committed to building lasting relationships with each of our customers. No matter if you’re shopping for your next car or need service or maintenance for your current vehicle – you can count on the team of friendly and knowledgeable professionals here at Sarchione CDJR.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,330 reviews
February 08, 2019
Waste of time I filled out an online app to find out where our credit stood. It directed me to Haasz Automall in Dalton, Ohio. I really wasn't interested in a Jeep. I filled out an online app to find out where our credit stood. It directed me to Haasz Automall in Dalton, Ohio. I really wasn't interested in a Jeep. But they did have several 2016-2017 cars that I thought might be possible to purchase. I am disabled and on limited income. I've had surgeries and lots of Dr bills. Our 09 PT Cruiser was in need of major maintenance. The sales rep was very courteous. After two hours they directed us to a 2018 Jeep Renegade 4wd fully loaded. This was not what we wanted. The bank insisted that a new vehicle was the only way to go. Then another two hours later, we were shown a sheet that for only $2000 down they would take our arms, legs, and kidneys as down payment, but not our PT. Nope !! We left and drove to a different brand dealership. We were able to purchase a 2019 vehicle that met our needs for more than $200 less than the Renegade. More
by HotRod56
Employees Worked With
Karen Shapuite
February 08, 2019
Happy Customer Great customer service from my sales person, Karen, to Brent in the service department!! ?? They have been great for the last 5 years I’ve been doing Great customer service from my sales person, Karen, to Brent in the service department!! ?? They have been great for the last 5 years I’ve been doing business here. More
by Glndawtch
Employees Worked With
Brent Steed, Jennifer Saunier, Karen Shapuite
February 02, 2019
Always awesome experience with service!!! Service department always takes care of me. All the service advisors, Kasey, Brent, and Jennifer, go above and beyond in all my service experiences!!! Service department always takes care of me. All the service advisors, Kasey, Brent, and Jennifer, go above and beyond in all my service experiences!!! Never leave unsatisfied. More
by Dustin Raber
Employees Worked With
Brent Steed, Jennifer Saunier, Kasey Bibey
January 27, 2019
Looking for a new car Helpful staff in trying to find the perfect car. The web sales team has been very good at looking for exactly what I want. Thanks Helpful staff in trying to find the perfect car. The web sales team has been very good at looking for exactly what I want. Thanks More
by Jon
Employees Worked With
Heather Isom, Lisa
January 24, 2019
Outstanding! I am so happy with the service we have received at Haasz Automall! Jennifer Saunier is our main contact there for service and she is outstanding! You I am so happy with the service we have received at Haasz Automall! Jennifer Saunier is our main contact there for service and she is outstanding! You hear about dealerships that take advantage of people. That would not happen here. Jennifer has done above and beyond to see that we are taken care of and is always on top of what needs done. I have every confidence in them to do what needs done without doing things that don't need done. Jennifer is always pleasant and very helpful, regardless of what comes up. More
by Pat
Employees Worked With
Jennifer Saunier
January 17, 2019
Great job Brent! Took our jeep in for a oil change and tire rotation. I honestly can say we were in and out in no time. Thanks Brent we really appreciate that. Job we Took our jeep in for a oil change and tire rotation. I honestly can say we were in and out in no time. Thanks Brent we really appreciate that. Job well done. Diane and Dan Friend More
by We Love Jeeps
Employees Worked With
Micah Reeder, Brent Steed
January 16, 2019
Service Called jennifer to schedule for oil change and a transmission flush she got me in the day I requested. She is always so nice and friendly! Called jennifer to schedule for oil change and a transmission flush she got me in the day I requested. She is always so nice and friendly! More
by Maggie
Employees Worked With
Jennifer Saunier
January 13, 2019
Service Play our service manager Jennifer is great I always have good things to say about her and her staff no problems she’s terrific hey center solid every Play our service manager Jennifer is great I always have good things to say about her and her staff no problems she’s terrific hey center solid every time I go to get my truck serviced there I have no problems no issues i’ll never go anywhere else to get my truck fixed I really love the place More
by Brutus
Employees Worked With
Rich Fernandez, Jennifer Saunier
January 12, 2019
Why the alarm periodically sounds After locking the truck occasionally the alarm sounds. First I replaced the 3 year old batteries and that worked through the night. Came to service th After locking the truck occasionally the alarm sounds. First I replaced the 3 year old batteries and that worked through the night. Came to service they had it for 3 days with no answers, it did not go off. When I got home and locked the truck and locked it, it sounded in 20 seconds. I’m still waiting for and estimate from body shop for a 2 inch scratch/gouge on the rear roof column, I believe $2000 is very insane for such a small thing it did not tear the steal. More
by Moorhead1950
Employees Worked With
Shawn Yoder , Brent Steed, Chris Bird, Jennifer Saunier, Kasey Bibey
January 09, 2019
New car purchase Great experience purchasing my new car. Thanks again to Jim, Tom and Zach for all their help and answering all questions I had along the way. I got Great experience purchasing my new car. Thanks again to Jim, Tom and Zach for all their help and answering all questions I had along the way. I got a great deal and the car I really wanted. Thanks again! More
by Nicole
Employees Worked With
Zach Petroff, Thomas Roberts, James Summerville
