Sarchione Chrysler Dodge Jeep Ram

Horrible Service experience: Your service manager was Horrible Service experience: Your service manager was rude and very unprofessional. He had the nerve to raise his voice to me and then hung up on Horrible Service experience: Your service manager was rude and very unprofessional. He had the nerve to raise his voice to me and then hung up on me, when he didn’t like to hear what ME the CUSTOMER had to say. I took my van in because my sliding door wasn’t opening (it’s a manual door on a 2016 dodge caravan with 50,000 miles), and without calling me first they forced my door open breaking the latch and lock then called me and told me it would be $795+ tax to fix everything at about 4:30 at night. When in all reality they should of asked me first before assuming I would pay that for a sliding backdoor or if I could even afford something like that right now. I ended up leaving with a door that wouldn’t close (they rigged my door to somewhat close, not even enough to show it closed) and a bad experience with the service department. He admitted they should of probably called me first but there was no way I was walking away without paying them something. All I asked was for my van to be back to how it was brought in, with a closing back door (not even operating just closing as it was) Brent would not take accountable for his team breaking the latch that will now cost me $400+ to fix & sadly that wasn’t even what was wrong with the door according to their paperwork. He not only spoke to me like I was a child, he also made remarks about customers not helping him have a job, he “wasn’t a cop or firefighter.” Which I’m unsure why that profession has anything to do with his. If it was for me buying a car from a company he works for then have it serviced, his job would not apply! This man should no longer be a representative for this company, because the sales & finance people were great, but when a man thinks he can over power a woman (customer) in a conversation, they are not a good face for the company. I Will be reaching out to the GM (even though I was informed it would just get pushed back to him (service manager) and the Owner. My car was bought not even 8 months ago and I’m already having these types of problems with this service department. I would avoid at all cost doing business with them just because of the service department alone. Which you have no choice but to use if you want all your warranties to stay valid. They didn’t even put my car back together. More

They were very friendly. They made sure to have everything clean and let customers know. He really got the best deal for us all and understood my circumstances. Thank you everything clean and let customers know. He really got the best deal for us all and understood my circumstances. Thank you More

I had Paul as my dealer and he made buying my first car easy and fast! He was very friendly and even cracked a few jokes to make everything fun! I definitely recommend Paul Baughman of Haasz Automall of Da easy and fast! He was very friendly and even cracked a few jokes to make everything fun! I definitely recommend Paul Baughman of Haasz Automall of Dalton Ohio! More

Karen was amazing, felt as if we was dealing with a friend not a salesperson, quick and easy process, we will be back, thank you friend not a salesperson, quick and easy process, we will be back, thank you More

Every one treated us nicely. Donald helped us find the perfect vehicle for our needs. We would recommend Haasz to anyone looking for a new car. perfect vehicle for our needs. We would recommend Haasz to anyone looking for a new car. More

My salesman Don was more than accommodating. His polite no pressure demeanor was refreshing. I generally dislike dealing with salesmen but Don is a great guy. I would definitely refer my friends or family no pressure demeanor was refreshing. I generally dislike dealing with salesmen but Don is a great guy. I would definitely refer my friends or family to him if they are in the market for a vehicle. More

Where would I send a friend or family that's planning to purchase an outstanding vehicle? Well, let me tell you. It would have to hold championship salesperson and out of the park customer care. There's onl purchase an outstanding vehicle? Well, let me tell you. It would have to hold championship salesperson and out of the park customer care. There's only 1 place where the people will put themselves in your shoes and walk the mile to understand your needs and strive to meet them for you. As far as I'm concerned it was a grand slam! My coworkers,friends and family all know where we're headed to. In closing, let it be known my appreciation, gratitude & thankfulness for service and need a met at full circle the highest standards not to mention help above and beyond! Once again I look forward to future deals you've provided. Haas Auto Mall , You have a lifelong customer in me!! Thank You More

Worked well with us for what we needed. Clean and safe. Would use them again. I do t have anything else to say. Thanks. Ok Would use them again. I do t have anything else to say. Thanks. Ok More

Took care of me. Happy with the experience. I was a rough case, and they surprisingly got me a deal and a nice car. 10/10 would recommend. case, and they surprisingly got me a deal and a nice car. 10/10 would recommend. More

Great transaction on the purchase of a new 2020 Ram 1500 smooth and seamless purchase of a new Ram Truck... great salesperson in Dave Thomas. Fair trade in value and service oriented dealership. Would defi smooth and seamless purchase of a new Ram Truck... great salesperson in Dave Thomas. Fair trade in value and service oriented dealership. Would definitely recommend More