Sarat Ford Lincoln

amazing friendly people, helpful in all areas, informative. enjoyed the experience was treated wonderfully, love my new car informative. enjoyed the experience was treated wonderfully, love my new car More

Outstanding experience no problem with questions and answers courtesy top notch every department good so far answers courtesy top notch every department good so far More

Second vehicle I’ve purchased new from Sarat first ford and now Lincoln. Both experiences were fantastic. The team at Sarat Lincoln so welcoming and upfront with everything. My salesperson Ken kept me abre and now Lincoln. Both experiences were fantastic. The team at Sarat Lincoln so welcoming and upfront with everything. My salesperson Ken kept me abreast of every detail of my long awaited specially ordered vehicle. From order status to informing me the day it was to hit the assembly line , completion , transit and eventually picking up my new car. Not sure if a dealership or sales person could impress me more. Thank you SARAT , Kevin E. More

They advertise what they don’t have in stock for sale say you need order truck bs company say you need order truck bs company More

I couldn't be happier with the service I have and continue to receive from Sarat Ford. Today We picked up our 6th vehicle from them (5 purchases and 1 lease) and except for a minor hiccup during the continue to receive from Sarat Ford. Today We picked up our 6th vehicle from them (5 purchases and 1 lease) and except for a minor hiccup during the height of Covid-19 I couldn't be more pleased. It's not very often you receive such great service and even more rare to get it consistently every time for 17+ years. I would recommend them to anyone looking for a new or used car or truck or wanting to lease. Their service, sales, and collision center deliver superb customer service and the entire staff is very friendly and attentive. They will always be my first stop for any vehicle purchase. Thank you Jeff and you're entire team for always being awesome to work with. More

Service department awful, completely wasted my time. Made an appointment two weeks out, never looked at the car. Service desk staff dishonest, bad attitude, very unprofessional. an appointment two weeks out, never looked at the car. Service desk staff dishonest, bad attitude, very unprofessional. More

Service department is extremely slow, will let your vehicle sit on the lot for days upon days for your car to be “looked at” for “nothing to be wrong”. vehicle sit on the lot for days upon days for your car to be “looked at” for “nothing to be wrong”. More

I purchased my 2021 cutaway work van inoct of 2020. I am unhappy with the warranty issues with the body. Has needed top Replaced from the beginning. Some efforts were made initially but no solution and af unhappy with the warranty issues with the body. Has needed top Replaced from the beginning. Some efforts were made initially but no solution and after many attempts I have not received any more communication. I am displeased and discouraged. Too much money was spent to purchase this vehicle to end up with defective equipment. That said the bottom line is I'm not getting the support in the solution. Standing behind your product and service is what works and always has. More

Stay away from the service department. They want to charge $195 for “swollen lug nuts”. How ridiculous. Scam artists - will never go back. Did you know a spark plug is $250?? charge $195 for “swollen lug nuts”. How ridiculous. Scam artists - will never go back. Did you know a spark plug is $250?? More

I built a new F350 dump from scratch and it couldn’t have been easier. They even brought it to my house when it was finished been easier. They even brought it to my house when it was finished More