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Sarat Ford Lincoln

Agawam, MA

4.5
112 Reviews
There are numerous reasons why drivers choose Sarat Ford Lincoln. Proudly serving Agawam, Springfield, Chicopee and Westfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. Founded in 1929 by John S. Sarat Sr., Sarat Ford Lincoln - a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford Lincoln believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success. Today, John "Jack" Sarat, Jr. and his sons Jeff, Chris, and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Lincoln Team. Their full service dealership offers quality products, quality service and convenient service hours. Sarat Ford Lincoln offers a variety of New and Pre-owned vehicles. Plans to expand Sarat's service department were realized in 1989, when a new dealership was built across the street. The original building was converted into a state of the art body shop facility. The new building has an impressive 24 bay service center that today houses a $1,000,000 parts inventory featuring many varieties of other specialty manufactures. Sarat Ford Lincoln is a Fast Lube dealership - providing 29 minute lube, oil and filter changes without an appointment, for added convenience, the service center is open until 8 PM Monday through Thursday, 5 PM on Fridays and 8 AM - 4 PM on Saturdays. On behalf of everyone at Sarat Ford Lincoln, we would like to thank you for visiting our web site. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you. Sarat Ford Lincoln truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 245 Springfield Street Agawam, Massachusetts.
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245 Springfield St

Agawam, MA

01001

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Showing 112 reviews

July 11, 2024

John Day is the best! I have purchased several vehicles from Sarat and have been very happy. Nate is a pleasure also. More

by Nanapazmino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

It was a pleasure working with Nick. I was undecided as to the model pickup I wanted. Nick was very patient working through the financing on the individual models I was looking at. I More

by scott.beeman
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Recommend Dealer
Yes
Employees Worked With
Nick
June 15, 2024

Very good experince. The salesman, service advisor and buness manger all very good. The owners book was missing but Derrick said he would get me one. More

by billgiles6558
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Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names but the service advisor and business manger.
June 11, 2024

Always a good experience. Second Ford I have purchased from Sarat. Jeff is always great to deal with and fair. More

by jbarsaleau
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Recommend Dealer
Yes
Employees Worked With
Jeff Sarat / Nick Moccio
May 27, 2024

I recently had the pleasure of purchasing a vehicle from here from Gary, and I must say it was an outstanding experience from start to finish. From the moment I walked through the doors, I was greeted More

by Sammy M
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Recommend Dealer
Yes
Employees Worked With
Gary Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Excellent customer driven service. Reasonable cost. I felt they held my hand so to speak through the process. Much appreciated More

by babs9572
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Recommend Dealer
Yes
Employees Worked With
Kevin Daubitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The purchase experience was a pleasant and straightforward. Our sales representative (John) was accountable and was able to respond to all of our questions during the entire transaction. More

by Doug
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Recommend Dealer
Yes
Employees Worked With
John Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Absolutely horrible service experience. Called multiple times to try to set up an appointment for service. Each time I could not speak to a service advisor to ask if certain things were co More

by shanethrall
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Recommend Dealer
No
Employees Worked With
Brandon Clement
April 02, 2024

We had a great buying experience. Mark Lyon very friendly, did not push us, listened and answered our questions. He was very knowledgeable and patiently explained everything. We were More

by green204
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mark Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
April 01, 2024

Gary came right out when he saw me looking. ..this was my first visit ever at Sarat. I will be back. More

by scttttcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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