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Sarat Ford Lincoln
Agawam, MA
115 Reviews
There are numerous reasons why drivers choose Sarat Ford Lincoln. Proudly serving Agawam, Springfield, Chicopee and Westfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
Founded in 1929 by John S. Sarat Sr., Sarat Ford Lincoln - a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford Lincoln believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success.
Today, John "Jack" Sarat, Jr. and his sons Jeff, Chris, and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Lincoln Team. Their full service dealership offers quality products, quality service and convenient service hours.
Sarat Ford Lincoln offers a variety of New and Pre-owned vehicles. Plans to expand Sarat's service department were realized in 1989, when a new dealership was built across the street. The original building was converted into a state of the art body shop facility. The new building has an impressive 24 bay service center that today houses a $1,000,000 parts inventory featuring many varieties of other specialty manufactures.
Sarat Ford Lincoln is a Fast Lube dealership - providing 29 minute lube, oil and filter changes without an appointment, for added convenience, the service center is open until 8 PM Monday through Thursday, 5 PM on Fridays and 8 AM - 4 PM on Saturdays.
On behalf of everyone at Sarat Ford Lincoln, we would like to thank you for visiting our web site. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Sarat Ford Lincoln truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 245 Springfield Street Agawam, Massachusetts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 115 reviews
July 26, 2024
Jeff Duffy was great working with us he showed us several vehicles and helped get our loan Sarat ford a great place to buy a car vehicles and helped get our loan Sarat ford a great place to buy a car More
by Ron grenier
Employees Worked With
July 21, 2024
Excellent service! ! I would recommend Sarat Ford to all my friends and family! I love my new 2024 f150 ! I would recommend Sarat Ford to all my friends and family! I love my new 2024 f150 More
by dugganpic
Employees Worked With
July 08, 2024
It was a pleasure working with Nick. I was undecided as to the model pickup I wanted. Nick was very patient working through the financing on the individual models I was looking at. I I was undecided as to the model pickup I wanted. Nick was very patient working through the financing on the individual models I was looking at. I would not hesitate to refer friends or family to Nick as the salesperson they want to work with. More
by scott.beeman
Employees Worked With
Nick
June 15, 2024
Very good experince. The salesman, service advisor and buness manger all very good. The owners book was missing but Derrick said he would get me one. The salesman, service advisor and buness manger all very good. The owners book was missing but Derrick said he would get me one. More
by billgiles6558
Employees Worked With
Other Employees :
I don't remember their names but the service advisor and business manger.
May 27, 2024
I recently had the pleasure of purchasing a vehicle from here from Gary, and I must say it was an outstanding experience from start to finish. From the moment I walked through the doors, I was greeted from here from Gary, and I must say it was an outstanding experience from start to finish. From the moment I walked through the doors, I was greeted warmly by the staff, who made me feel valued and welcome. The showroom was immaculate, with a wide variety of vehicles on display, catering to all preferences and budgets. Their transparency regarding pricing and financing options was refreshing and greatly appreciated. The test drive process was seamless, allowing me to get a true feel for the car without any pressure. When it came time to finalize the purchase, the finance team was incredibly efficient, ensuring all paperwork was completed swiftly and accurately. Overall, they exceeded my expectations in every aspect of the car-buying experience. Their commitment to customer satisfaction and attention to detail sets them apart from other dealerships. I highly recommend going to Gary at Sarat Ford to anyone in the market for a new or used vehicle. More
by Sammy M
Employees Worked With
May 16, 2024
Excellent customer driven service. Reasonable cost. I felt they held my hand so to speak through the process. Much appreciated Reasonable cost. I felt they held my hand so to speak through the process. Much appreciated More
by babs9572
Employees Worked With
April 25, 2024
The purchase experience was a pleasant and straightforward. Our sales representative (John) was accountable and was able to respond to all of our questions during the entire transaction. straightforward. Our sales representative (John) was accountable and was able to respond to all of our questions during the entire transaction. More
by Doug
Employees Worked With
