Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sarat Ford Lincoln
Agawam, MA
115 Reviews
There are numerous reasons why drivers choose Sarat Ford Lincoln. Proudly serving Agawam, Springfield, Chicopee and Westfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
Founded in 1929 by John S. Sarat Sr., Sarat Ford Lincoln - a distinction merited by their commitment to obtaining the highest level of customer satisfaction. The staff at Sarat Ford Lincoln believes that a professional business relationship and concern for the needs and expectations of the customer are key to their continued success.
Today, John "Jack" Sarat, Jr. and his sons Jeff, Chris, and Scott carry on the Sarat Family tradition together with the entire Sarat Ford Lincoln Team. Their full service dealership offers quality products, quality service and convenient service hours.
Sarat Ford Lincoln offers a variety of New and Pre-owned vehicles. Plans to expand Sarat's service department were realized in 1989, when a new dealership was built across the street. The original building was converted into a state of the art body shop facility. The new building has an impressive 24 bay service center that today houses a $1,000,000 parts inventory featuring many varieties of other specialty manufactures.
Sarat Ford Lincoln is a Fast Lube dealership - providing 29 minute lube, oil and filter changes without an appointment, for added convenience, the service center is open until 8 PM Monday through Thursday, 5 PM on Fridays and 8 AM - 4 PM on Saturdays.
On behalf of everyone at Sarat Ford Lincoln, we would like to thank you for visiting our web site. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Sarat Ford Lincoln truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 245 Springfield Street Agawam, Massachusetts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 115 reviews
January 19, 2025
Put deposit on a truck only for them to raise raise the price 6k. Worse than horse traders! No morals or ethics and I'd never recommend anyone do business with these crooks price 6k. Worse than horse traders! No morals or ethics and I'd never recommend anyone do business with these crooks More
by asrathburn69
Employees Worked With
January 15, 2025
I put a deposit on a truck that was listed online. The dealer arbitrarily raised the price by 6k and expected me to still purchase it. I immediately got my deposit back and I will never do business w The dealer arbitrarily raised the price by 6k and expected me to still purchase it. I immediately got my deposit back and I will never do business with them or advise anyone else to...unless you like getting ripped off!! More
by asrathburn69
Employees Worked With
January 05, 2025
John Day is an exemplary sales professional. He made the purchase of my vehicle a very positive experience. My interactions with John felt very natural. I was treated respectfully throughout th He made the purchase of my vehicle a very positive experience. My interactions with John felt very natural. I was treated respectfully throughout the process and wasn't rushed, pressured or hurried along in my purchase. Instead, John was extremely cordial, calm and patient to explain the vehicle to me and answer all my questions. I most certainly understand why Sarat Ford has an excellent long-standing reputation and repeat buyers. I will be back when in the market for a new/used vehicle. More
by rogerweger
Employees Worked With
November 30, 2024
I am very pleased and excited with my new Bronco Sport. I was met with very professional salesmen who ensured that my experience was positive and was made to feel confident with my purchase. The Bronco is I was met with very professional salesmen who ensured that my experience was positive and was made to feel confident with my purchase. The Bronco is beautiful and I’m very happy. Thank you Sarat Ford, Aaron and Nick! More
by Gardensbykoko56
November 29, 2024
It has always been a great experience to buy my vehicles from Sarat Ford. Always end up in getting the vehicle I want and at an affordable price. I wouldn't go to another dealership. They are the best!!!! from Sarat Ford. Always end up in getting the vehicle I want and at an affordable price. I wouldn't go to another dealership. They are the best!!!! More
by ariesgirl58
Employees Worked With
November 04, 2024
I appreciated Chuck Mickey’s willingness to locate the 2024 Expedition and F150 I wanted. Chuck helped arrange for my daughter in law to test drive the vehicles for us since we live a couple hours away. C 2024 Expedition and F150 I wanted. Chuck helped arrange for my daughter in law to test drive the vehicles for us since we live a couple hours away. Chuck was easy to work with and I look forward to traveling to Sarat for service of these vehicles. I would like to mention I was not pleased with the local dealership sales manager in Kingston, NY when I started to look for an Expedition. More
by Cindyryan845
Employees Worked With
September 29, 2024
A very nice experience to browse and purchase a vehicle. I was able to test drive and consult with Family in a private setting to assure a that a decision was made with clear thought. I was able to test drive and consult with Family in a private setting to assure a that a decision was made with clear thought. More
by popopaul50
September 27, 2024
The salesman, Ken Carrington, was not only professional, but personable. He made the experience enjoyable and took the time to listen even though he was extremely busy being the only salesman working at th but personable. He made the experience enjoyable and took the time to listen even though he was extremely busy being the only salesman working at the time. I happy with my choice of a vehicle as well. More
by Jeff Chapell
Employees Worked With
Ken Carrington
September 24, 2024
Kevin Daubitz and his team at Sarat ford was a pleasure to work with. Thank You to work with. Thank You More
by ejbconst
