
Sarasota Toyota
Sarasota, FL
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Just bought a used car at Sarasota Toyota, had a great experience, everyone is very helpful. My sales gal was Megan Pardy, and she is the best, very knowlageable, and very professional. Highly recommend! experience, everyone is very helpful. My sales gal was Megan Pardy, and she is the best, very knowlageable, and very professional. Highly recommend! Thank you , More
My student who is 18 in high school went to buy a Toyota Corolla at Sarasota Toyota and they sold her one for 14k with $140k miles but the worst part about it was they didn't tell her the AC doesn't work so Corolla at Sarasota Toyota and they sold her one for 14k with $140k miles but the worst part about it was they didn't tell her the AC doesn't work so the next day when she drives it and turns the AC on it's broke she tries to get someone else to look at it and they can't fix it so she calls Toyota of Sarasota and they tell her it's too late she'll have to pay $2,000 to fix it. I just can't believe that they would do this to an 18-year-old student that means they are scammers because they should have said the AC doesn't work I will never recommend them to anyone especially any of my students again her name was Victoria and she bought the car Monday this past week but I bet you they will not get in touch with her More
STOP READ Buy At Your Own Risk Look I understand you take a risk when you purchase a vehicle but from a higher end dealership like Sarasota Toyota I purchased my vehicle on Oct 27th 2023 by Nov 4th-11 I take a risk when you purchase a vehicle but from a higher end dealership like Sarasota Toyota I purchased my vehicle on Oct 27th 2023 by Nov 4th-11 I was at Firestone and a reliable mechanic and also Auto Zone because my check engine light came on so I get it checked out to find my vehicle o2 sensor is bad plus catalytic converter is bad plus showing signs of several months of oil leaking from the front and back Struts the vehicle bottoms out when hitting a bump in the road or just going over a man hole cover in the road also before you purchased the vehicle you ask your sales person if it is any issues wrong with the vehicle and they assure you it’s been checked and also they will not let you take the vehicle to get looked at and will not let you bring your mechanic to check out the vehicle only to drive it so you take the vehicle after purchasing to Firestone for a diagnostic and you find out the check engine light is from your catalytic converter/o2 sensor and the front and back struts need to be replaced also the brakes need to be replaced so you call your sales person and ask to speak with a manager at the dealership so you get the full can’t accept anymore voicemail of the managers so you have to take a trip to the dealership just to catch one of the managers and you still really don’t receive any help from them offering to cover half of the bill for the struts to be replaced so Firestone wants you to pay over $2,000.00 to get your vehicle fixed only your struts is very unacceptable I don’t care if I have a warranty that doesn’t go into effect until 30days after purchase the vehicle should not have been able be sold/purchased in the condition it is in that is completely unacceptable and bad business especially after asking my sales person if anything is wrong with the vehicle,since I was not able to have it looked at until after the purchase is very bad business Sarasota Toyota all I can say is when dealing with Sarasota Toyota Buyers beware and Buy At Your Own Risk because you may get a reliable vehicle or you may end up with A Lemon like I did Better Business Bureau will be in contact cause I should not Have to pay for any repairs Two weeks after purchasing a vehicle Sarasota Toyota you need to do right by your customers More
Salesman Jimmy was excellent Personable and Professional Bought a used car with some issues that needed to be fixed before closing the deal and they were completed in a timely manner. The ge Professional Bought a used car with some issues that needed to be fixed before closing the deal and they were completed in a timely manner. The gentleman in finance was another story.He was combative and rude. Not great people skills. More
A scam with no accountability. I Bought a car recently from them and noticed multiple thing on the 160 inspection that had not been done. I called 13 times with no response. I I Bought a car recently from them and noticed multiple thing on the 160 inspection that had not been done. I called 13 times with no response. I was looking for them to just redo the inspection and the lied to my face. I bought the car in where then they said they’d “look at it”, they said it’s fine, then when I asked for the 160 inspection paperwork Tony Baker said they hadn’t done it as he thought there was nothing wrong with the paperwork we had questions about. I have been talking to corporate Toyota to try and rectify the situation, but Sarasota Toyota will not talk to them, so they have given up on fixing it. I have asked if I can speak to the general manager and the employees refuse to let me see him, or even give me his detail. I can’t find his information online either, which makes me think he know these shenanigans are occurring and he is ok with putting his head in the sand and ignoring it. Also check the BBB rating. It shows how bad they are. Do not buy a car from here. Once they have your hard earned money you mean nothing to them. More
TERRIBLE DONT RISK BUYING HERE Purchased a Lexus from this place from Travis morales while driving it home I noticed the steering column was broken and rattling called the dealership to speak to my sells this place from Travis morales while driving it home I noticed the steering column was broken and rattling called the dealership to speak to my sells guy he said yea I'll take care of that but every time I called he kept putting me off also he lied about giving me a free warranty said cause I didn't have good credit that they have to give me a warranty "it's mandatory" and that I should feel lucky come to find out they charged me $1959 for it .they said they would refund that and 9months later nothing it wasn't till I got the police involved that they agreed to give the money back and only cause I had video of the lie and transaction.to make a long story short I ended up asking if they would fix the steering column and I would pay I just wanted it done they said yea we will call you for an appointment when the part comes in so I call a week later and they tell me they refuse to service my vehicle cause of my past experience with them these people have no honor ..except one guy Marvin but even he couldn't help me cause the gm who has never even ment me said we refuse to help this consumer because I refused to be taken advantage of they don't want to be recorded because they do shady business which is why you should definitely record your transaction cause if you don't you have no recourse ....if you decide to do business with these people ..good luck More