Sarasota Ford

Salesman: Eric Oyola was wonderful It was Sunday and we went to Ford to buy a Dump Truck for our Business Rodger's Landscaping. Eric Oyola was wonderful and spent the time going over t It was Sunday and we went to Ford to buy a Dump Truck for our Business Rodger's Landscaping. Eric Oyola was wonderful and spent the time going over the different trucks. More

Great Dealership I live in Alabama and I purchased from Sarasota Ford. Best prices, Sales people and they treat you right. Go in and ask for Steve Oliver. I live in Alabama and I purchased from Sarasota Ford. Best prices, Sales people and they treat you right. Go in and ask for Steve Oliver. More

Excellent prices, Better Customer Service I have now purchased two cars from them within the past year. The first one, back in December of 2014, went very smoothly. They offered me private s I have now purchased two cars from them within the past year. The first one, back in December of 2014, went very smoothly. They offered me private sale value for my trade-in and worked with me to get me a great deal on a vehicle I was interested in. A few months later, I was in the market for another vehicle, and decided to go back to them because of the positive experience I had before. I was paired up with an excellent sales man named Brian, who was very easy to work with and was responsive to all of my requests and inquiries, despite being very busy with several other customers throughout the two or three weeks we had worked together. Everything went smoothly until the night I went in to finalize the deal. I thought we had settled on a price over the phone, but when I got there, I found out that there was a caveat to that price. I'm not sure if there was some sort of misunderstanding, but we weren't able to reach an agreement that night, so I left extremely disappointed. I was contacted by their Customer Relations Manager, Robyn, the next day. She seemed genuinely interested in hearing about my experience, and wanted to know if there was anything they could do to make it better. I told her I would still purchase that vehicle for the price we had originally agreed on. They had sold the vehicle I was interested in, but had another one (priced higher than the one I was looking at originally) that they offered to sell me. She worked with the General Sales Manager to get that vehicle to the price I had wanted for the other vehicle, and I agreed to come in to look at it. When I arrived, I received the best service I have ever received from any business. Robyn was still there after hours to personally thank me for giving them another chance and to ensure that everything went smoothly. She had everyone working on the paperwork before I arrived, the car was detailed and ready to go, and the entire process was amazing. I met with Brian again, and he apologized for how things went the previous night and that he understood where I was coming from. When I went to the finance department, I met with Lon, and he also provided me with excellent service. He ensured that the final price I was offered was met, regardless of actual taxes/fee expenses. Overall, the entire team did everything they could to make sure that I was happy. Although I encountered a speed bump initially, Robyn, and the entire staff went above and beyond my expectations to ensure that I not only had a positive experience, but that the previous experience wasn't the norm for them. I truly appreciate how responsive, understanding, and accommodating they were following my disappointment. Everything was fast, efficient, and as promised. This is by far the best dealership I have ever been to, and I would be happy to go back if/when I make another car purchase. If you're looking for a business that takes a genuine interest in their customers, then this is the place to go. They are known to have the best prices in town, but this type of service is what will keep people coming back. More

Bought my first car Steve listened to what I wanted and could afford to pay and walked me through the whole process. Learned a lot and now have a car that I really like. Steve listened to what I wanted and could afford to pay and walked me through the whole process. Learned a lot and now have a car that I really like. Lon in finance explained every piece of paper that he had me sign thoroughly and found a way to bring my payment down a little. Totally a positive experience More

Thank you! Hats off to Sarasota Ford for getting me the exact car I wanted at a VERY fair price. I needed a dependable car to drive to work and take the kids to Hats off to Sarasota Ford for getting me the exact car I wanted at a VERY fair price. I needed a dependable car to drive to work and take the kids to school. They worked with me and I never got one hassle. They really made the car buying experience stress-free. I would work with them again when I'm ready to trade in for another vehicle. Special thanks to our sales agent Robyn Knoll and Carlos . they made the experience hassle free and easy. More

Sarasota Ford is #1! We purchased a brand new 2015 Mustang GT that included an after market performance package that was our dream car. We drove 1.5 hours to Sarasota Ford We purchased a brand new 2015 Mustang GT that included an after market performance package that was our dream car. We drove 1.5 hours to Sarasota Ford and it was the best decision we've made in a long time. We saved almost $10,000 and the customer service was top-notch. We had shopped both of our local Ford dealerships and were extremely disappointed with them both. We have no complaints. Our salesman Kurt Wiskow was knowledgeable, courteous and a pleasure to work with. No high pressure sales either. Five Stars - All the way! We highly recommend Sarasota Ford. You'll be very happy! Mr. & Mrs. Larson More

Service Review Andrae Dollar Asst. Service manager is the best!. She is truly an asset to Sarasota Ford. She went out of her way to make things right. Andrae Dollar Asst. Service manager is the best!. She is truly an asset to Sarasota Ford. She went out of her way to make things right. More

New Car Purchase Just purchased a 2015 Escape. Our salesman Eric Oyola was helpful, knowledgeable and a pleasure to work with. We have purchased many cars and this Just purchased a 2015 Escape. Our salesman Eric Oyola was helpful, knowledgeable and a pleasure to work with. We have purchased many cars and this was definitely the most pleasant experience we ever had. We would recommend Eric to any one looking to purchase a car. Amada Reeves Accessories Manager was very helpful and a also a pleasure to work with. More

Love this place Just bought my 3rd vehicle from here and it only gets better!!! Thank you sarasota ford Just bought my 3rd vehicle from here and it only gets better!!! Thank you sarasota ford More

Great staff and great experience Working with salesman Ron Westheimer at Sarasota Ford was a great experience from start to finish! I told Ron how poorly I was treated at the Gettel T Working with salesman Ron Westheimer at Sarasota Ford was a great experience from start to finish! I told Ron how poorly I was treated at the Gettel Toyota in Bradenton just the previous day, and he single handedly restored my faith in car salesmen! They had the Prius I wanted, they gave me a great trade price on my car, and Ron handled the process with exceptional professionalism, poise and expertise. We were completed with the entire process in just over two hours, and that includes the finance department's mound of papers to sign! I couldn't be happier with the car, and Ron will certainly be the salesman I request on future purchases for both my wife and I and our three sons! More