Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

Sort by
July 14, 2020

Fantastic Service on another new XTS from Sarant Cadillac was Fantastic. Thank you Charlie and you crew! That is why I have been buying and have serviced my More

by rholub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Charlie
Jul 16, 2020 -

Sarant Cadillac responded

Thank you for the fantastic review! We are thrilled to hear Charlie and the whole team were able to fix your vehicle and get back on the road safely. Please let us know if you need anything else!

July 12, 2020

My service guy was great!! He had me in and out within an hour. This is why I drive from Brooklyn all the way to Long Island More

by GJEANLOUIS12
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 15, 2020 -

Sarant Cadillac responded

Thanks for reviewing us and rating us 5 stars! We’re pleased to hear that our team took care of you and that everything went smoothly. Thank you for your business and come again soon!

July 11, 2020

Replacement piece finally fit properly. As noted, the replacement piece of trim was installed properly. Maurice made sure it was done quickly and at no charge (since I had already paid for More

by nicholasebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Jul 15, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Maurice and Teresa! Please let us know if there is anything else we can do for you.

July 11, 2020

service of car very professional . They said it would take an hour , It took an hour. very knowledgable. explained in detail the procedure and when completed , showe More

by BOB.SMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Jul 15, 2020 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! If you ever need help in the future, we’re always happy to do so!

July 11, 2020

Sarant is wonderful I highly reccomend Sarant for any of your GM vehicle needs. Joe Mistretta has been servicing my Cadillacs for 20 years. Again, I cannot say enough goo More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Sarant Cadillac responded

Thank you for your recommendation and kind words about Joe and the team here at Sarant Cadillac! Joe will appreciate the shout out! We value your business and look forward to seeing you on your next visit!

July 11, 2020

As always I was treated like a king. Maurice my service advisor is the best. I got right in and out. Loaner car was spotless More

by ma4utopia
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jul 15, 2020 -

Sarant Cadillac responded

Thanks for the wonderful feedback! Maurice is a great asset to our team and was more than happy to help. Let us know how we can help with any future car or service needs you may have!

July 10, 2020

Professionalism, Courteous, Attentive I always enjoy bringing my car to Sarant for service. Everyone is professional and treats customers as they appreciate their business. Courteous and p More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 15, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! We always strive for professional and courteous service. We are delighted to hear that our team and Maurice helped in giving you such a great service experience with us! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

July 10, 2020

Service Had a nail in my tire, was told by service in didn't penetrate, no charge. While service was removing the nail they did a recall issue. While I was w More

by LOUISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Sarant Cadillac responded

Thanks for reviewing us and rating us 5 stars! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Thanks for stopping in and we look forward to seeing you again next time!

July 09, 2020

Fast and polite service- very professional and accommodating. Car was returned quickly and in good condition. Abe was courteous and friendly. He was very reassuring. More

by RNATHAN1948
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 13, 2020 -

Sarant Cadillac responded

Thank you very much, Nathan, for your review! We're happy to hear that Abe was able to make your experience with us a great one! If you need anything from us in the future, feel free to give our team a call.

July 09, 2020

Servicing, Oil Change and Repair of Gas Gage Always excellent service at the desk and with my service consultant, Joe Mistretta. My rating is a solid 10! The servicing is made as convenient as More

by WINECHOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jul 13, 2020 -

Sarant Cadillac responded

Thank you so much for your feedback on Joe and the team! We're happy to hear that your experience with us was a solid 10! We do our best to create the best and most convenient service experience around. Thank you again for your review, and we hope you have an excellent day!

...
99
...