Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

Sort by
August 23, 2020

Very unhappy with the Sales Department. Compared to my 2017 experience with Sarant and my 2020 experience - total turn around. I really can't recommend the dealership. The Service Dept. with Maurice More

by BPANNA
Recommend Dealer
No
Employees Worked With
Maurice Pereira
Aug 24, 2020 -

Sarant Cadillac responded

Thank you for your feedback! We appreciate you rating Maurice 5 stars and happy you were satisfied with our service department, and are sorry that you did not feel the same way about our sales department. We strive for a 5 star experience in all aspects of our dealership and would like to learn more about your visit. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000 at your earliest convenience! Thank you!

August 22, 2020

Joe Mistretta, Charlie Depano, Maurice Pereira and Joseph Spector were all professional and extremely attentive to my 2017 Cadillac ATS Cue System problem. These men all coordinated by identifying the proble More

by Ken D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 25, 2020 -

Sarant Cadillac responded

We appreciate your feedback and recommendation, Ken! We are so glad to hear that our team exceeded your expectations and were able to fix the problem. Thank you for taking the time to review your experience and we hope to have the opportunity to work with you again soon!

August 22, 2020

Always excellent service and cleanliness. I have purchased 8 vehicles from this dealership and keep coming back. All are polite and knowledgeable. Thank you everyone! More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 25, 2020 -

Sarant Cadillac responded

This is so great to hear! We appreciate the feedback and excellent rating. Please let us know if there is anything else we can help with in the future!

August 21, 2020

Great group of people - attentive to my needs and always communicative. They show they care about their customers as well as their vehicles. Well Done! More

by TVONHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Thank you for taking the time to provide feedback on your experience! We are so glad to hear that your visit was worth 5 stars. We value your business and hope to see you again soon!

August 20, 2020

Excellent service. Very professional and friendly. Great service every time I bring in one of my vehicles. They keep both of my vehicles in great running condition. And explain the solution to any problem More

by TOM.KALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Maurice Pereira, Abe Kolat
Aug 25, 2020 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We're happy to hear that you had an excellent service experience with us because we want each customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs!

August 15, 2020

Prompt and courteous service . Pleasant space to wait. No surprises . Noticed that I needed an inspection and took care of it in the amount of time that I thought was excellent More

by snewby
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Aug 18, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We're happy to hear you received excellent service here at Sarant Cadillac and look forward to working with you again.

August 13, 2020

Customer Care They realized my issue that I was avoiding to go outside during this pandemic and they came to my house to pickup the car. They fixed the issue and dr More

by NAQVIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Aug 17, 2020 -

Sarant Cadillac responded

Thank you so much for taking the time to leave this review! We are always happy to go above and beyond for our customers and we're proud to know that Abe helped you get your car serviced safely. Please let us know if there is anything else we can do!

August 12, 2020

Flawless as usual!!! Sarant is the epitome of what a dealership should be! Antonio Centeno runs a wonderful dealership and his staff are all exceptional!!! Always a wonde More

by SRT 392 Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie , Teresa Gunshinan, Maurice Pereira, Abe Kolat
Aug 14, 2020 -

Sarant Cadillac responded

Thank you so much for this review! It's great to hear that the whole team was able to make your visit such a breeze. If there's anything else we can do to help you please feel free to reach out!

August 08, 2020

Had an issue with a squeaking noise in rear of car Working with Tony my service rep the car was worked on and the issue was with the right rear spring assembly. Once it was worked on the noise was eli More

by gregbar11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
Aug 11, 2020 -

Sarant Cadillac responded

Thank you for your kind words about Tony! We’re glad he could help provide an excellent service experience for you. We strive to ensure that the work performed on your car has been clearly explained to you. Thank you for your business and we hope to take care of any of your future car needs!

August 08, 2020

Had a blowout of front tire, can’t say enough about the care with which Zi was treated from helping on the shoulder of the Seaford oyster bay ex to the service dept, special thanks mechanic Ron and joe and More

by Joefor291
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Ron, Abe Kolat
Aug 11, 2020 -

Sarant Cadillac responded

Thank you for your glowing review! It's great to hear that you were provided with an excellent experience by our service team and Ron and Joe will appreciate the special shout out! If we can help you further in any way, please let us know!

...
96
...