Sarant Cadillac - Service Center

Call Joe in the morning for state inspection, He said to come by around lunchtime. I was in and out quickly. Joe and Abe took care of me. come by around lunchtime. I was in and out quickly. Joe and Abe took care of me. More

The service department has always done an excellent job servicing all my Cadillac cars. From the Salesperson ( Joseph Nassour) to the Service Department, I have always given excellent service and I would h servicing all my Cadillac cars. From the Salesperson ( Joseph Nassour) to the Service Department, I have always given excellent service and I would highly recommend this dealership. More

Very accommodating when making my appointment with a loaner car. Katie was very pleasant and surprised me with a brand new XT5 as my loaner. I almost didn’t want to give it back. loaner car. Katie was very pleasant and surprised me with a brand new XT5 as my loaner. I almost didn’t want to give it back. More

Sarant Cadillac’s dealership staff is always friendly and accommodating. The service department is efficient and prompt. I would recommend this dealership to interested in a Cadillac/GM. accommodating. The service department is efficient and prompt. I would recommend this dealership to interested in a Cadillac/GM. More

Satisfied with the service and impressed with Abe Kolat as a service consultant. He kept me advised of the status and met me when I came to pick up the car to make sure everything was okay. as a service consultant. He kept me advised of the status and met me when I came to pick up the car to make sure everything was okay. More

Called Sarant with an issue was able to schedule an appointment for the next morning. Excellent service Department. Staff was very personable and attentive during my visit. Abe kept me updated as to t appointment for the next morning. Excellent service Department. Staff was very personable and attentive during my visit. Abe kept me updated as to the status of the resolution to my vehicle issue. More

The service at this dealership is horrible. I had to bring my car into the service department four times before the suspension issue was fixed. During the first two visits, I brought it in because the bring my car into the service department four times before the suspension issue was fixed. During the first two visits, I brought it in because the car had service suspension system and leveling system indicator lights on. After the second visit when i got the car back, it was literally undriveable. They broke two of the shocks and let me take it back home clearly without being test driven. I had to bring it back two more times and have three of the shocks replaced. Then when they finally fixed the issue, the mechanic broke the cue screen. I left the dealership and before I made it home it was broken. After waiting two weeks for a new screen to come in, the service writer tells me that the mechanic probably forgot to connect the HDMI cable correctly. The mechanics at this dealership are horrible. I have been driving escalades since 2003 and I believe this in my fifth one now and this will be my last. More

I was a walk-in for an state inspection. I was treated courteously and professionally. The service guy told me about an hour and that's when the car was done. Told me where the coffee was, I told him I courteously and professionally. The service guy told me about an hour and that's when the car was done. Told me where the coffee was, I told him I knew, we both smiled and within the hour I was out of there. I neglected to get the business card of the guy I dealt with, so I don't know his name. More

They took care of the cars issue they showed they cared the problem was resolved with no problem and I received my car after a week the problem was resolved with no problem and I received my car after a week More

I am happy with the way I am being treated by this dealership. Everything that they promised they had delivered on. Thanks for all you folks do. dealership. Everything that they promised they had delivered on. Thanks for all you folks do. More