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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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September 28, 2020

Friendly, skilled people. Diagnosed and fixed the problem as quickly as possible, even with the needed part coming from Michigan. Topped off the experience with a free car wash. More

by LI Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Sep 30, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad to hear you had a positive service experience at Sarant Cadillac and look forward to working with you again.

September 28, 2020

Very professional in all ways. Tony, in the service department, did a great job making sure a loaner car was available for me, the parts needed were ordered and installed correctly, even though it was More

by AMROMAN22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service department (don’t know his last name)
Sep 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating and very kind words for Tony! We're glad he was able to assist you and meet your expectations. We look forward to working with you again.

September 26, 2020

THE SERVICE ADVISERS AND SERVICE DEPT ARE ALWAYS AWESOME THANK YOU SARANT! I HAVE LEASED ALL MY CARS HERE AND WILL BE LEASING MY NEXT ONE IN NOVEMBER! More

by DONNAGKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Sep 29, 2020 -

Sarant Cadillac responded

Thank you for the wonderful review! We appreciate your kind words about our service department and your continued business leasing vehicles with us. We look forward to helping you in November when you lease your next vehicle.

September 24, 2020

Great job, was very pleased with how the service department took the steps to properly diagnose my issue, explain the issue and order the part. More

by MGALLUC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Sep 28, 2020 -

Sarant Cadillac responded

Thank you! We appreciate the excellent 5-star rating and feedback. Please let us know if there is anything else we can do for you. We look forward to the opportunity to work with you again soon!

September 22, 2020

Sarant Cadillac has it all. Friendly, knowledgeable, professional staff, and an enormous inventory. I highly recommend Sarant to all my family and friends. This is a five star dealership! More

by LEEMANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Sarant Cadillac responded

Thank you for the recommendation and kind words! We are so glad to hear that you've enjoyed working with us here at Sarant Cadillac. We appreciate your business and hope to see you again soon!

September 20, 2020

I have a wonderful experience every time I come for service and when the term is up for renewal of my lease. Everyone is so personal which let's me know I'm a family member. More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Receptionist
Sep 21, 2020 -

Sarant Cadillac responded

We like everyone to feel like family, because they are! We look forward to seeing you again in the future!

September 19, 2020

Great service department! They did what needed to be done in a very timely fashion . They called when my car was ready and when I picked it up they explained exactly what was done and how much it was going t More

by GPOLLARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Sep 21, 2020 -

Sarant Cadillac responded

We strive to be as efficient as possible! Thank you for letting us know we were able to do that for your visit!

September 17, 2020

Service under Joe Mistretta is always quick and done perfectly. I highly recommend this dealership to anyone. Go in and ask for Joe he's the best More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Sarant Cadillac responded

Thank you, Larry, for these valued acknowledgments Joseph Mistretta and Sarant Cadillac. He sure is the best, and we'll be sure to forward this feedback to him. Thank you for choosing and continuing to choose Joe at Sarant Cadillac, and we look forward to seeing you again.

September 17, 2020

I haven’t bought a car or had a car serviced anywhere else for the past 20 years.......!!!!!!!! You can’t find any place better than THE BEST...... More

by drdonut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Sep 21, 2020 -

Sarant Cadillac responded

That's awesome! Thank you for being such a loyal and committed customer of Sarant Cadillac. We really appreciate your business and this amazing feedback. It's always our pleasure to help, and we look forward to working with you again.

September 17, 2020

The dealership was clean and the staff wore masks and practiced safety guard lines.The staff was very helpful and professional. I would definitely recommend you service department. More

by RS33496
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Sep 21, 2020 -

Sarant Cadillac responded

Thank you for taking the time to provide this review and recommendation. We are so glad your visit was accompanied by helpful and professional service. It was our pleasure to assist you, and we hope to work with you again to continue to provide you with this level of service. Thank you for choosing Sarant Cadillac.

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