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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,466 Reviews

1,466 Reviews of Sarant Cadillac - Service Center

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October 07, 2020

I had a positive experience as always when I bring my car in for service. I was in and out in a half hour! Everyone was very helpful and professional More

by Margen0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 09, 2020 -

Sarant Cadillac responded

We are happy to know that we could provide a quick service visit for you. If there is anything more we can do for you, please let us know! Thank you for choosing us.

October 05, 2020

Excellent customer service, professional work and done right the first time. The service advisor keeps well informed of the progress .Joe Mistretta runs an excellent service department. More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Maurice Pereira
Oct 06, 2020 -

Sarant Cadillac responded

We appreciate your 5-star review and kind words! If there is more we are able to do for you in the future, we will be happy to assist you again. Thank you!

October 05, 2020

SERVICE IS ALWAYS FAST . PEOPLE SERVE YOU WITH A SMILE. ALWAYS PLEASANT TO DEAL WITH, EVEN DURING THESE UNIGUE TIMES. THANKS GUYS! DEFINITELY WOULD RECOMMMEND. More

by LAB0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Oct 06, 2020 -

Sarant Cadillac responded

We appreciate your continued support to our dealership. We look forward to another chance to work with you again.

October 03, 2020

Very organized service department!! Joe runs a great shop!! Tony was amazing. Very nice and personable. Will be going back there again for service and leasing my next caddy there! More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Sarant Cadillac responded

Kris, thank you for the great review! We're so glad our team could provide a fantastic service experience for you. We appreciate your business and we'll see you back soon!

October 03, 2020

Always the best. Joe and Maurice treat you like a king. And the coffee is the best. the Sales staff are very pleasant to talk to. More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Abe Kolat
Oct 05, 2020 -

Sarant Cadillac responded

Thanks for the five stars! Our team strives to provide a great customer service experience every time, from the actual vehicle service to, yes, the coffee! We appreciate your business and we'll see you back at Sarant Cadillac next time.

October 02, 2020

excellent customer service. I called middle of the morning to make an appointment and she said to bring it right down. Got there took the vehicle right away and was finished in less then an hour, Sup More

by gonesurfing0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Sarant Cadillac responded

Thanks for the great review! We strive to provide an efficient and convenient experience every time, and we're glad our team could get you in and out quickly. Thank you for choosing us for your service needs, and we'll see you back next time!

October 02, 2020

Sarant Cadillac's service department is the best service I have ever had the pleasure of working with. Joe Mistretta and his staff treat you like family and do a great job too! More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Oct 05, 2020 -

Sarant Cadillac responded

Salvatore, this is what we love to hear! We're so glad Joe and the team could provide you with an exemplary service experience. Thank you for choosing us for your service needs, and we'll see you back next time!

October 02, 2020

Thank you to Abe and his team for the great job on my XT6. They addressed all my concnerns the first tine I asked. The words I would use to describe the experience are friendly, caring, clean, and conv More

by DOMINICSTABILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Abe Kolat
Oct 05, 2020 -

Sarant Cadillac responded

Thank you for the review! We're glad to hear the team was able to provide efficient and helpful service. Thank you for choosing Sarant Cadillac for your service needs, and we'll see you back next time!

October 01, 2020

Sarant's service never fails to deliver on prompt, professional, courteous and on-time service. While I've had great and professional service from Maurice, I have no doubt that all the service advisor More

by Revoww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 02, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating and shout out for Maurice! We appreciate your loyalty to Sarant Cadillac and look forward to working with you again.

October 01, 2020

Maurice Pereira Is great ambassador for Sarant Cadillac and the Cadillac brand. I called this morning for a state inspection and was told to bring my car in at my convenience. Maurice greeted me at the gar More

by Ken D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 02, 2020 -

Sarant Cadillac responded

Ken, thank you for your rave review of Maurice and your 5-star rating! We appreciate hearing your kind words and appreciation for Maurice. We hope you continue to enjoy your ATS and look forward to working with you in the future.

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