1,468 Reviews of Sarant Cadillac - Service Center
The wait was over 3 hours and one of the issues is still not resolved. With only 2500 miles on the car, the battery was defective. They needed to make sure that the battery was not good. They replaced th not resolved. With only 2500 miles on the car, the battery was defective. They needed to make sure that the battery was not good. They replaced the battery, but they had to order a replacement sensor. Tony was very cooperative and responsive. More
Sarrant service is excellant. Always professional and try to make there clients and customers feel special and that they are special having a caddy which is great to make there clients and customers feel special and that they are special having a caddy which is great More
The service at Sarant Cadillac was excellent ! My advisor Abe was friendly, caring and kept me up to date during the entire appointment. He went above and beyond to help me redeem my GM points towards my ser Abe was friendly, caring and kept me up to date during the entire appointment. He went above and beyond to help me redeem my GM points towards my service bill. The waiting room and bathroom were very clean and I felt very comfortable there waiting for my car to be serviced. More
I was having an issue with my CT5 and the service department was determined to fix the issue. Tony my service consultant worked with me to keep me informed on the progress and steps being taken to r department was determined to fix the issue. Tony my service consultant worked with me to keep me informed on the progress and steps being taken to resolve the issue. Technical engineers were called in to assist with the resolution. I have the car back in my possession and during the past few days I have put a good number of miles on it and the issue seems to have been resolved. Thank You More
The team a Sarant is always cheerful, accomodating, and thorough. Since I live a distance from the dealership, a loaner vehicle is there for my convenience. I prefer to visit Sarant rather than a closer re thorough. Since I live a distance from the dealership, a loaner vehicle is there for my convenience. I prefer to visit Sarant rather than a closer repair shop or dealership! More
Service department at Sarant Cadillac is amazing.The staff is Always extremely accommodating and professional. Car was serviced and returned in a timely manner. Thanks and keep up the good work. staff is Always extremely accommodating and professional. Car was serviced and returned in a timely manner. Thanks and keep up the good work. More
Joe and Maurice are the best...like seeing family when I walk in. I buy from Sarant for the service center not the sales team!! walk in. I buy from Sarant for the service center not the sales team!! More
Maurice is the best! He contacted me that an after-market had been delivered and it could be installed at my convenience. I responded that I could come to Sarant Cadillac that day. Maurice told me he would t had been delivered and it could be installed at my convenience. I responded that I could come to Sarant Cadillac that day. Maurice told me he would take my vehicle as soon as I could arrive there. Again, Maurice is a man of his word. I arrived and the install was done immediately. I most appreciate the attention and service I receive at Sarant. Again, thank you Maurice! More
Service was exceptional. Staff is extremely pleasant, helpful and most of knowledgeable. They go above and beyond to assist you. Good experience with Sarant Cadillac. helpful and most of knowledgeable. They go above and beyond to assist you. Good experience with Sarant Cadillac. More
As usual my service was excellent. The staff is extremely knowledgeable and eager to make your experience a positive one. I had a unique problem with my radio. Maurice from service and Anthony from sales wer knowledgeable and eager to make your experience a positive one. I had a unique problem with my radio. Maurice from service and Anthony from sales were most helpful and the issue was solved. I highly recommend Sarant to buy and service your car. More