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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,529 Reviews

1,529 Reviews of Sarant Cadillac - Service Center

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April 22, 2021

Top notch service department. Run really efficient.,Tony D is a top notch professional Cadillac Service Advisor with whom I have been dealing with for many years. Would not take my car anywhere else. More

by buddyryan064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Sarant Cadillac responded

This is what we love to hear! Thank you so much for the wonderful feedback and continued support! We look forward to future visits!

April 21, 2021

Very professional and took care of me right away. Had my loaner car ready for me on arrival. Was clean and brand new treated me with respect. More

by ACM1627
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Sarant Cadillac responded

This is great to hear! Thank you for taking the time to leave us some feedback on your recent experience. We are always glad to hear when your visit has been positive. Please let us know if there is anything else we can help with in the future!

April 21, 2021

Joe Is great. In and out very quickly. I have been using them for years, never had a problem. The are fair and honest and the quality is always excellent More

by gmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Sarant Cadillac responded

Thank you for the excellent rating and feedback! We are so glad to hear that you enjoyed working with Joe. We look forward to the opportunity to work with you again soon!

April 21, 2021

Once again I had a positive experience. I do question what my warranty covered vs the service provided. I feel that hose connectors were defect. Both connectors on the hoses should not have failed at th More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Sarant Cadillac responded

We appreciate the positive feedback! Thank you for taking the time to rate your recent experience. If there is anything else we can help with in the future, please don't hesitate to reach out!

April 19, 2021

Thank you Joe for your assistance and prompt attention to my car. You answered my questions and addressed my needs. I love my Cadillac and look forward to my next one. More

by PATJUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Sarant Cadillac responded

Thank you so much for taking the time to provide this valued feedback on Joe. We are so glad to hear the service he provided was prompt and five-star worthy. We'll be sure to share these kind words with him. Thank you for choosing Sarant Cadillac, and we look forward to working with you again.

April 17, 2021

I had an excellent experience in my first service with this dealership. We had a wheel lock issue and my service advisor handled the situation. More

by WMCGLADE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Sarant Cadillac responded

This is what we like to hear! Please let us know when you are ready for your next service! We hope the team can help you again soon!

April 14, 2021

The BEST. Always very friendly. Address everything I need and always smiling. Been going for years and always satisfied. Will not be changing dealers any time soon. Thank You! More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Sarant Cadillac responded

Thank you for your kind words and continued support! It means the world!

April 13, 2021

From pulling in to picking up my car, the service team was helpful, courteous, professional and welcoming. I cant say enough about them! Especially Tony! More

by CHRIS@JDTRADITIONAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share your thoughts! We look forward to working with you again in the future!

April 10, 2021

Joe in service made me feel like a VIP! I love my Cadillac and have been treated like a star by manager Antonio and Joe in service. You have a customer for life! Thank you, Mary Bongiorno More

by LAURAMARY7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Sarant Cadillac responded

You are a VIP! Thank you for taking the time to tell us about your recent visit and leaving this review. Please don't hesitate to let us know how else we can be of service!

April 07, 2021

This is my 3rd xt5 from Sarant and it has been a very satisfying experience working with sales and service dept. Always curtious and friendly and always having things done in a timely fashion. More

by DOCKRINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Apr 09, 2021 -

Sarant Cadillac responded

Thank you so much for leaving us feedback! We're so glad to hear you had a quick, five star experience working with our team!

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