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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,529 Reviews

1,529 Reviews of Sarant Cadillac - Service Center

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May 21, 2021

I've been a Sarant Cadillac customer for many years and the people are the main reason I keep coming back! Regardless of whether I'm seeing my guys, John N or Joe M, I'm always treated like a VIP by all th More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Parts, Maurice Pereira
May 24, 2021 -

Sarant Cadillac responded

Thank you, Joe, for taking the time to leave such a kind review of your experiences here at Sarant Cadillac. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to your next visit!

May 20, 2021

By far the best Service Dept. hands down. Always courteous, ontime, convenient and a fair price. I've never waited for service longer than 15 minutes and your vehicle is in. More

by JGRASSI4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great & efficient service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we look forward to seeing you again in the future.

May 20, 2021

Tony DiGuiseppe was awesome from the moment I came in for service till I picked up my car. Kept me inform of all progress and made sure the car was fully detailed before I came to pick it up. Can not under More

by MRRIDGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
May 21, 2021 -

Sarant Cadillac responded

Thanks for the review and for your continued loyalty! We're happy that we could help take care of your service needs and make the process as smooth and enjoyable as possible. Let us know if there is anything ese our team can do to be of service!

May 20, 2021

The back up camera black and cell when I put the car in reverse coming out of my driveway. When I most need the camera to work so I don't kill anybody on the sidewalk. I will have the car in for the third More

by CAROLPOETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Sarant Cadillac responded

Carol, thank you very much for your feedback about your experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make sure your concerns are fully resolved. Please give Tony Vicente, our Service Manager, a call at 516-473-0925. Thanks!

May 20, 2021

ALWAYS PERFECT NEVER HAVE PROBLEM JOE MISTRETTA IS A PLEASURE ALWAY'S EXPLAINS EVERYTHING LET IS GOING ON WITH MY VECHILCES TOM S IN SALES IS THE BEST WILL ALWAY'S DEAL WITH HIM HE IS A STRAIGHT SHOOTER More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Sarant Cadillac responded

The pleasure is all ours! Thank you for trusting Joe, Tom, and the entire team here at Sarant Cadillac to take care of your automotive needs and for sharing this feedback about your most recent visit. See you next time!

May 18, 2021

The best dealership you could ever want. Nice honest i’ve been dealing with them for over 25 years will never go anywhere else. Especially the girl Darlene who answers the phones and greet you when you walk More

by Mazza
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene is a great and friendly girl in the front and answering phone
May 18, 2021 -

Sarant Cadillac responded

We're happy Darlene and the team were great to work with! We're happy to have your loyalty, and we look forward to seeing you back again next time!

May 14, 2021

Absolutely the best! Best dealership! Best service department! Excellent customer service. Hard to find enough positive adjectives to describe my experience over the years with Sarant. More

by PATCHRISTIANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 18, 2021 -

Sarant Cadillac responded

We're glad to hear we were excellent, Pat! It was great working with you, and we'd be happy to have you back again!

May 13, 2021

Best service department I've dealt with over 45 years of experience. They respect your time as much as you do and get your concerns handled efficiently and professionally. More

by MIKE@SCALAMANDRECONSTRUCTION.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Sarant Cadillac responded

Mike, it's always a pleasure to have you here. We'll see you again next time!

May 12, 2021

They treat me very well my only problem is that my battery is only last a year had to put 2 batteries in two years that’s unexceptionable it also took approximately 1 year to fix my cue system but the More

by DIAJOE626
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Sarant Cadillac responded

Thank you for providing this valued feedback. We hope you always feel free to reach out to our offices for any service questions or concerns. Thank you for choosing Sarant Cadillac, and we'll be sure to strive to continue these accommodating experiences.

May 12, 2021

The service department Rocks! Professional and gets the job done well. We lease all our cars from Sarant and refer friends and family. we would give them more than 5 stars More

by ANTHONY.PELLICANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Sarant Cadillac responded

They sure do, and we'll be sure to let them know you said so. Thank you for choosing and recommending Sarant Cadillac. We truly appreciate your feedback and business, and we look forward to working with you again.

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