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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,529 Reviews

1,529 Reviews of Sarant Cadillac - Service Center

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May 29, 2021

Joe Mistretta is the most professional, competent and accommodating service manager that I’ve ever had the pleasure of dealing with. He always goes out of his way to make sure that I am 100% satisfied! More

by TMCD603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Sarant Cadillac responded

Wow, thank you so much for sharing this glowing feedback with all of us at Sarant Cadillac! We're so happy that Joe could exceed your expectations at each step of the process. Let us know if we can help with anything else!

May 28, 2021

Good experience over all, very satisfied. I will say this. if you want my review don't tell me you won't except it unless I meet a 25 word minimum- remember the old adage- KISS- Keep It Simple Stupid- More

by SarantCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jun 01, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac and for taking the time to leave us this review! We appreciate your patronage and hope to work with you again in the future!

May 28, 2021

SERVICE DEPT IS GREAT NEVER HAD ANY PROBLEMS ALWAYS A PLEASURE WHEN GETTING SERVICE OR PURCHASING A NEW VECHICLE. BETTER ATMOSPHERE THAN KING OROUKE CADDY. SARANT CARES ABOUT THEIR CUSTOMERS. More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Sarant Cadillac responded

We're so pleased to know you had such a positive experience with our team! Thank you for being a part of the Sarant Cadillac family and for sharing this review with us. We look forward to working with you again on your next visit!

May 26, 2021

Service Department has always been great. I wouldn't bring my Cadillac anywhere else. As soon as I said I was unable to wait for the car, a loaner was ready in 5 minutes. Thank you, as always!! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 27, 2021 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience, Jesse. We value your business and look forward to seeing you on your next visit!

May 26, 2021

Stick to what you truly know is the Perfect Dealership and Service Department "Sarant Cadillac"!!! I'll never make that mistake again! Welcome home I am. More

by JPROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

May 25, 2021

I can't say enough about the service staff at Sarant. I went in to make an appointment for routine maintenance, and was taken on the spot! All work was done in relatively short order, while I waited with a More

by np5never
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Sarant Cadillac responded

We're happy our team could resolve your concerns efficiently and make the process so smooth. Thank you for choosing Sarant Cadillac for your automotive needs and for leaving us this 5-star review. Come back to see us again before too long!

May 25, 2021

Sarant has always been an outstanding Cadillac dealer. John is the best salesperson around! Each and every time that I come back to Sarant I am 100% happy!!!! More

by Jean P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 27, 2021 -

Sarant Cadillac responded

Thanks, Jean! We greatly appreciate your business and very kind words! John is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing us!

May 24, 2021

I have a 2021 Cadillac Escalade with 3700 miles on it. This past Wednesday I started the truck to find out that it would not even hold an idle and almost died on my driveway. I called Sarant Cadillac to More

by minnie0910
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Sarant Cadillac responded

Thanks so much for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know Joe was able to do just that. Thank you for choosing Sarant Cadillac for your service needs and we hope to work with you again next time.

May 22, 2021

Joe Mistretta is a gentleman. He deligently listens to my car problems and always gives me a satisfactory explanation of what the mechanics will try to do to correct the problem. Upon completion of the job More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Sarant Cadillac responded

A sincere thank you for your kind words and for giving us the opportunity to serve you! We are grateful for your loyalty to Sarant Cadillac and look forward to your future visits. Thanks again & have a great day!

May 22, 2021

Joe Mistretta greeted me when I arrived for service. Joe listerend to my concerns and took care of everything. Sarant Cadillac has service my car for the past three years and I will continue to use them. E More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
May 24, 2021 -

Sarant Cadillac responded

Thank you for being a part of the Sarant Cadillac family and for sharing this wonderful feedback with all of us. We're so pleased that Joe and the team could provide you with a 5-star experience. Come back to see us again before too long!

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