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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,529 Reviews

1,529 Reviews of Sarant Cadillac - Service Center

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June 08, 2021

Tony is always helpful when I bring my car in for regular service. My service appointments are usually short, I am always out in less than 30 minutes. More

by Oneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

We're so pleased to know Tony can consistently provide efficient and pleasant service for you and your vehicle. Thank you for trusting us with your service needs and please come back to see us again before too long!

June 07, 2021

excellent,very.very very very very very very very very very very very very very very very very very very very very very very very good More

by 1234567
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thanks for the 5-star review! See you next time!

June 06, 2021

Superb service and very courteous people at Sarant.Cadillac. Highly recommend serving department special Tony find him to be very knowledgeable about my vehicle. Thanks More

by crjjcarney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

You're very welcome! Thank you for choosing Sarant Cadillac and for taking the time to leave us this shoutout for Tony. We look forward to working with you again next time!

June 05, 2021

Best service friendly, knowledgeable staff 🌞 highly recommend, will go back for future service needs . Any of your service needs can and will be taken care of ASAP More

by AMYLYN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for letting me know how we are doing! Thank you for your business and we hope to take care of any of your future car needs!

June 05, 2021

Always great service. I never go anywhere else because I trust the people who I brought my Cadillac from. Joe and the service men do a great job. More

by Dad2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thank you for leaving us this great review! We look forward to seeing you again when it comes time for your scheduled service!

June 04, 2021

Great Service. I came in because the engine light was on but the service dept. serviced the entire car. I was vey pleased with the service I received. More

by caylor691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Sarant Cadillac responded

Thanks for the kind words! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

June 03, 2021

Every time I visit for service I am treated like one of the family. My needs for service are completed in a timely manner and I always feel that my car is treated in the best possible way. Thank You to m More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Sarant Cadillac responded

Thank you so much, Greg, for your wonderful feedback on Tony and the team. We take a lot of pride in our team and their ability to provide above and beyond customer service at every visit. If there's anything additional our team can help with, just give us a call. Take care, and have a wonderful day!

June 02, 2021

Great service once again! Joe took care of me without an appointment. I was in and out quickly and all the work was done properly. More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Sarant Cadillac responded

We're happy our team could take care of your service needs efficiently! Thank you for trusting us with your vehicle and please let us know if we can help with anything else!

June 02, 2021

THREE visits to fix the backup camara and display. It's still NOT WORKING properly!!! I was given my car back three times and told that it was corrected. I didn't even leave the parking lot and I could se More

by CAROLPOETSCH
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Vicente
Jun 04, 2021 -

Sarant Cadillac responded

Carol, thank you very much for your feedback about your experience in our service department. We strive to completely resolve every customer's vehicle concerns and we’re disappointed to know you’re still experiencing issues. We’d like to work with you to find a resolution and we request that you call Tony Vicente, our Service Manager, at 516-473-0925. Thanks again.

May 29, 2021

Tony’s the best i pass 3 caddy dealerships and go out of my way just because hes the best. I’m in my own real estate business for 50 years but I could tell you something , you can’t find time people like More

by NALIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Sarant Cadillac responded

Thank you so much for making the extra drive to come see Tony and the rest of us here at Sarant Cadillac! Your feedback means so much to our team and we appreciate your continued support. We look forward to working with you again on your next visit!

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