1,529 Reviews of Sarant Cadillac - Service Center
Joe took care of me right away, answered a couple questions I had, and had my vehicle ready in a jiffy. Very professional and congenial, a pleasure to deal with! I will continue using Sarant in the questions I had, and had my vehicle ready in a jiffy. Very professional and congenial, a pleasure to deal with! I will continue using Sarant in the future, being a customer for more than 10 years. More
ALWAYS EXCELLENT SERVICE, JOE MISTRETTA IS THE BEST I'VE EVER WORKED WITH AND THE WAITING AREA IS COMFORTABLE. JOHN NASSOUR ALWAYS EXCEPTIONAL AND MAKES ME FEEL WELCOME. EVER WORKED WITH AND THE WAITING AREA IS COMFORTABLE. JOHN NASSOUR ALWAYS EXCEPTIONAL AND MAKES ME FEEL WELCOME. More
Pleasure to deal with!! Very helpful in all areas. Always timely and love my serviceman, or what ever the title is Joe Mistretta:) Never lets me down, timely and love my serviceman, or what ever the title is Joe Mistretta:) Never lets me down, More
Great service. Friendly helpful staff. The service center is very easy to use. I didn’t really even need to get out of my car to have my mats installed. Thanks Sarant Cadillac is very easy to use. I didn’t really even need to get out of my car to have my mats installed. Thanks Sarant Cadillac More
Excellent service definitely they are very friendly and courteous a pleasure to visit the service dept will definitely recommend to friends and family Keep up the good work courteous a pleasure to visit the service dept will definitely recommend to friends and family Keep up the good work More
I was out in my car when all sounds inside went dead. Drive to the dealership and Tony my service advisor handled the situation on the spot. They are wonderful and caring to their customers. I would h Drive to the dealership and Tony my service advisor handled the situation on the spot. They are wonderful and caring to their customers. I would highly recommend this dealership for both purchasing and servicing your Cadillac. More
Answer the phone when someone calls or call back when a message is left. Also, when a customer asks the status of a part ordered, don't reply by saying it is "probably" on its way, simply make the effort t message is left. Also, when a customer asks the status of a part ordered, don't reply by saying it is "probably" on its way, simply make the effort to locate the part. The part was delivered days before yet no one noticed. More
The dealership is great - and I’m sure the service department is usually very professional, but unfortunately the mechanic neglected to reset the system and I need to go back. This is an inconvenience department is usually very professional, but unfortunately the mechanic neglected to reset the system and I need to go back. This is an inconvenience I’m annoyed about. More
Everyone I worked with with amazing start to finish! They made it simple and took care of all the needs that I had. I will be back. made it simple and took care of all the needs that I had. I will be back. More
Thank you for treating me with respect and servicing my vehicle quickly. I am a long time buyer of Cadillacs and am glad I am still able to purchase sedans. vehicle quickly. I am a long time buyer of Cadillacs and am glad I am still able to purchase sedans. More