Sarant Cadillac - Service Center

Sales and service have kept me in a Cadillac for my last five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly, and extends personal care to my service experience. More

Service Was Done Promptly & Courteous. Get Your Next Cadillac From Sarant And Find Out Why Antonio Centeno And His Team At Sarant Cadillac Are “The Cadillac “ Of Cadillac Dealers. Cadillac From Sarant And Find Out Why Antonio Centeno And His Team At Sarant Cadillac Are “The Cadillac “ Of Cadillac Dealers. More

Joe Mistretta, is an absolute asset to Sarant Cadilac He is a good listener a gentleman, an and a true professional. Joe gets the job done to my satisfaction every time. is a good listener a gentleman, an and a true professional. Joe gets the job done to my satisfaction every time. More

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Quick and easy. Joe Mistretta was able to easily answer a nagging technical question I had. He was terrific from hello to goodbye. Thank you a nagging technical question I had. He was terrific from hello to goodbye. Thank you More

Outstanding service! Joe is always helpful and professional. I can call and get help with any problem or concern that I have regarding my 2019 CTS professional. I can call and get help with any problem or concern that I have regarding my 2019 CTS More

when I have my car serviced or repaired at sarant my car is back to brand new again Sarant has the best team in the business start with Joe Messtretta then tony D then of course Dino the magician tops is back to brand new again Sarant has the best team in the business start with Joe Messtretta then tony D then of course Dino the magician tops More

I went to Sarant for an oil change. This was my first experience with Joe Mistretta. He was friendly and knowledgeable. He had me in and out quickly and answered all my questions. experience with Joe Mistretta. He was friendly and knowledgeable. He had me in and out quickly and answered all my questions. More

I purchased a demo model XT5. The sale itself went smoothly with Tommy, my second car that I purchased from him/Sarant. When I picked up my car it had a scratch on it that wasn't there when we signed smoothly with Tommy, my second car that I purchased from him/Sarant. When I picked up my car it had a scratch on it that wasn't there when we signed to purchase. This was not really a big deal, just had to come back again to take delivery. I purchased in April, when it wasn't yet very hot, so didn't realize that my AC didn't work. The fan worked great, just wasn't cold. A few weeks after purchase, I brought the car in to have it repaired. My compressor was dented and I needed a new one. I honestly don't see how I could have dented it. In either case, there was no way to prove whether it was dented before I purchased it or after I took possession. (There was approx 2800 miles on car when I picked it up). A knowledgeable car person said it looked like the car may have fallen off a truck, since there was NO damage to the bumper or grill, just under the car. Joe - the service manager said because he found a flower - yes a flower, and a piece of newspaper and a small piece of cardboard the size of my hand, that it was proof that I damaged the compressor. Even if I ran over the whole bush that the flower grew on, there is no way that it should have damaged the compressor to the point that it would dent and no longer work. Or is he stating that the quality control of Cadillac is that poor? The dealership agreed to deduct $500 off the cost of approx $1,600 to replace the compressor. This was not acceptable. It was their final offer, even though RIDICULOUS that the proof of my causing the damage was a flower and tiny pieces of newspaper and cardboard found in my grill. I had the compressor replaced elsewhere. More

i have been with sarant many years. your service reps are great but alas your techs have not been able to solve a drivers side seat issue for many visits throughout this current lease on my xt 5. there have great but alas your techs have not been able to solve a drivers side seat issue for many visits throughout this current lease on my xt 5. there have been at least 3 service write ups in our record. still broken.... barbara hellemeyer More