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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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June 14, 2022

Just a routine oil change but as always, the staff is highly professional, and they never overbook appointments, which has you out the door in a reasonable time frame More

by NEIMORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Sarant Cadillac responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

June 13, 2022

I go to Sarant Cadillac for my service because i get the best treatment. The service advisor Tony and Joe are always on point. More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Sarant Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 12, 2022

I needed a NYS state inspection done on my vehicle. I work with Tony D from service (trust him like family). He took my car right in and quickly had the inspection done. Then he had my xt4 sent for a c More

by TONY P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Sarant Cadillac responded

Hi, we are so happy to read such a great review about Sarant Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 09, 2022

Joseph Mistretta is an exemplary professional. His attention to detail and genuine effort to address my concerns is always his job #1! I appreciate Joe’s consistent attitude to make my wife an More

by Ken Dodenhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mistretta
Jun 10, 2022 -

Sarant Cadillac responded

We are delighted to hear that Joe helped in giving you such a great experience with us! He is a great asset to our team and always more than happy to help. Thank you so much for sharing your kind words, Ken. We value your business and look forward to seeing you in the future!

Jun 10, 2022 -

Ken Dodenhoff responded

Thanks again!

June 09, 2022

I'm pretty sure I've said it many times to friends and family that they will always treat you right at Sarant! Everyone from sales to service are great!! More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nassour, Tom Sabattini, Darlene Bonilla
Jun 10, 2022 -

Sarant Cadillac responded

Joe, thank you for your recommendation and positive feedback about your recent experience with our team. We always strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

June 01, 2022

Great service took my car in without an appointment and they tried to diagnose the problem as I waited. When my issue could not be resolved in a reasonable amount of time, and no loaner cars available, th More

by MRRIDGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Jun 02, 2022 -

Sarant Cadillac responded

Thank you so much for sharing your kind words! We are delighted to hear that Steve helped in giving you such a great service experience with us. He is a great asset to our team and always more than happy to help. We value your business and look forward to seeing you in the future!

May 30, 2022

Checked in for oil change and courtesy check and an hour later I was on my way home. Smooth and courteous service. More

by WGEEWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you.

May 30, 2022

REPUTABLE DEALERSHIP WITH GREAT SALES PEOPLE, AS WELL AS GREAT CUSTOMER SERVICE. I WOULD HIGHLY RECOMMEND. More

by Lil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

May 28, 2022

Great Service and they work fast and all ppl I directed Witwer amazing will be back More

by BIONDO0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

May 28, 2022

I recently had a service interval completed. During this visit I explained about a noise. Tony had his team identify the exact issue and had it revolved. More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

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