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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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July 21, 2022

Domanick is awesome he is professional happy to give him business & referral again & again very happy with new car More

by RIZWANHADICORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Sarant Cadillac responded

Thank you for your kind words about Dominic! We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car!

Jul 22, 2022 -

RIZWANHADICORP responded

Thanks a lot I have already recommended my friends & family this dealership

July 20, 2022

Great place extremely helpful staff they really value their customers.,and are very knowledgeable about Cadilac More

by ERICSCLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! Let us know how we can help support your future vehicle needs!

July 20, 2022

As always, they found the problem and took care of it in a reasonable amount of time and did the work professionally. More

by RLMESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Sarant Cadillac responded

We were happy to help. Thanks for stopping in and we hope to see you again in the future!

July 19, 2022

Awesome as always. In and out with results! Professional, and knowledgeable team. And at the end A smile and my keys. More

by Nygfenatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Sarant Cadillac responded

We are glad you found our team knowledgeable and helpful. We value your feedback and look forward to seeing you again!

July 18, 2022

Everyone was helpful and professional and I was very happy with the service and would highly recommend Sarant.Cadillac More

by JSROM4
Recommend Dealer
Yes
Employees Worked With
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Sarant Cadillac responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

July 18, 2022

Brought my car in for a service that I was told is covered under warranty. Get a call from them that it’s not covered and the cost was ridiculous. I asked them to let me buy the part and I would have More

by HMERA
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Sarant Cadillac responded

Hello, thank you for taking the time to share your experience with us. It is unfortunate to hear your recent service visit did not go as planned. We are committed to ensuring that our customers receive great service and excellent prices at our dealership. We're very sorry to hear that your visit fell short of our vision. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 so we can work together to resolve this.

July 18, 2022

Tony was friendly and helpful. He went out of his way to make sure the car was properly repaired. He also tried to discount the expense of a new tire if needed. His cooperation and More

by JML41555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

We greatly appreciate your business and kind words! Tony is an asset to our team and will be happy to hear your compliments! Thank you for choosing us!

July 16, 2022

Been going there for years…. Joe Mistretta usually takes care of my services….couldn’t ask for better….I have seen others in service sometimes and they are all very helpful…always More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Thank you for taking the time to let us know how our service team is doing. We look forward to seeing you again soon!

Jul 18, 2022 -

MattnJan responded

The Best Cadillac Dealership! Will never change….Thank you Sarant!

July 15, 2022

91 degrees and my air conditioning was not working. I came in without an appointment and was still taken in right away. I was back on my way all cool in under an hour. That’s how service should be! More

by CHAMPIONBAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Glad we could help! Thanks for taking the time to leave this review. We hope to see you again!

July 15, 2022

I came because my "service air suspension" light was on. They checked everything and reset the computer. They checked it again and it did not come back on. Gerson was polite, thorough, gave me all of my opt More

by ljkempf777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

That's what we strive for! We are glad to hear you had a five-star experience with our service team. Have a great day!

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