Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,510 Reviews of Sarant Cadillac - Service Center
Sort by
January 04, 2025
Went in to see the finance guy to purchase the extended Warranty and the last time i was in for service they ordered a replacement door sill for the driver side door. The part was there and they installed Warranty and the last time i was in for service they ordered a replacement door sill for the driver side door. The part was there and they installed it in a couple of minutes. More
by BUBBS6960
Verified Customer
January 03, 2025
nothing completed I called, and manager said no on a new car problem and this is why car problem and this is why More
by QPFJOE
January 02, 2025
My low-mileage, and very rare, 2019 CT6V Blackwing was brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal. Thanks to Joe, Tony, and Bill. They’re not only brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal. Thanks to Joe, Tony, and Bill. They’re not only real pros and but family too! More
by Ray
January 01, 2025
I brought my Lyric in for service this morning at 8:40am. I had to wait for about 10 minutes in the ice cold service area until I was written up. I then had to wait 30 minutes before an Uber was called. No I had to wait for about 10 minutes in the ice cold service area until I was written up. I then had to wait 30 minutes before an Uber was called. Not a pleasant experience. Even worse was me sending an email to acenteno@sarantcadillac.com and not hearing back. Your staff is pleasant but the service experience was not More
by mark@spsfitness.com
Employees Worked With
December 29, 2024
Would come back anytime, they are so much better then King O’Rouke in smithtown. King O’Rouke in smithtown. More
by curciod
Employees Worked With
December 25, 2024
The people in the service are great, always keeping up to date what is needed to keep your vehicle in top condition. Merry Christmas and Happy New Year!!! date what is needed to keep your vehicle in top condition. Merry Christmas and Happy New Year!!! More
by JOEYROD51
December 07, 2024
Very good and professional and knowledgeable people. The servicemen was competent and experienced. Merry Christmas 🎄🌲 The servicemen was competent and experienced. Merry Christmas 🎄🌲 More
by mario35
Employees Worked With
December 04, 2024
Joe Mistretta is the best! A great greeting at 7:30am along with many customers. It’s hard to believe we’re all strangers coming to Sarant Cadillac for our vehicles service wh A great greeting at 7:30am along with many customers. It’s hard to believe we’re all strangers coming to Sarant Cadillac for our vehicles service when it appears like a family reunion with Joe in the center. Again, my vehicle was inspected, oil changed and tires rotated in record time. I appreciate and highly recommend going to Sarant Cadillac and seeing Joe Mistretta! More
by Ken D
Employees Worked With
Other Employees :
Rob Veltman, JosephSpero, Kris Knowled, Charlie Depano, Darlene Bonilla, Antonio Centeno and The Extended Service Staff
December 03, 2024
Joe Mistretta in the service department is always a pleasure. A true gentleman who goes above and beyond to make sure my service experience is second to none. pleasure. A true gentleman who goes above and beyond to make sure my service experience is second to none. More
by craimondi
