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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews
Call Service Center (516) 473-0977

1,533 Reviews of Sarant Cadillac - Service Center

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January 19, 2024

My cooling and heating seats stopped working few months after I got my brand new car ! They couldn’t fixed it the first time I dropped it off ! They need a longer time I will drop it off next few weeks ! I More

by adelhanachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
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Jan 19, 2024 -

Sarant Cadillac responded

We are very sorry your recent visit to our service department did not go as planned. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way we can. Please contact our Customer Experience Manager, Audrianna Washington at audrianna@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

January 13, 2024

Top notch total professionalism from the minute you drive into the service area. The technician are the best More

by A.GERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review of our dealership. We appreciate your kind words and are pleased to hear that you had a positive experience with our service team. We hope to see you again!

January 12, 2024

Excellent and quick service as usual. Tony and Joe handled the service perfectly. Problem was quickly diagnosed and additional warrantee work was also performed. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Sarant Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that you had an excellent and quick service with Tony and Joe at our dealership. Thank you for your continued support, and we look forward to your next visit!

January 10, 2024

Professional showroom cars lmmulacte. Glenn was my serv advisor.Ihad 2 issues all resolved .Arrival at10am completed 1130am More

by jsph.torre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
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Jan 11, 2024 -

Sarant Cadillac responded

We're so glad to hear our service team made your visit so easy, quick and enjoyable! Thanks for choosing Sarant!

January 08, 2024

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME, Joyia Roper
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Jan 08, 2024 -

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2024

Always courteous professional service. Joe has always taken good care of me and my vehicle. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Sarant Cadillac responded

Hi there Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 01, 2024

Excellent service by excellent team . I appreciate their team work at Sarant Cadillac. Very much thanks More

by HYDERABBAS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
Report | Print
Jan 02, 2024 -

Sarant Cadillac responded

Thanks for the kind words for our team. We're glad you enjoyed working with us!

December 30, 2023

Took my car on time and got it back to me in plenty of time to pick up my grandchildren More

by MFEINMEL6
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Sarant Cadillac responded

We're so glad our team was able to get you in and out so quickly. Thanks for the great review!

December 23, 2023

Absolutely the best service dept. Showed up and had no appt but needed an oil change quick. Only thing they said was don't worry we will make it happen. and by god they did and did it More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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