Sarant Cadillac - Service Center

Sarant always provides excellent service as I said in the earlier comment section. Bravo! Bravo earlier comment section. Bravo! Bravo More

Great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Tony or Joe and they will keep you very happy More

Hi I received great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Thank you department Ask for Tony or Joe and they will keep you very happy Thank you More

Anthony in service was definitely very experienced and helpful he had my car ready within a couple of hours. Great Service helpful he had my car ready within a couple of hours. Great Service More

Great service. Gerson was amazing they took my car right in. Very knowledgable service team Gerson was amazing they took my car right in. Very knowledgable service team More

Joe from service and bill Breale are definitely a plus one experience They are both the very pinnacle of Cadillac Keep up the excellent work one experience They are both the very pinnacle of Cadillac Keep up the excellent work More

they got me out quick and easy, called me a lyft so I didnt have to wait at the dealership for my oil change and steering upgrade. great service day. didnt have to wait at the dealership for my oil change and steering upgrade. great service day. More

from the moment I walk in the door everyone is so helpful and polite there is never a problem and polite there is never a problem More

Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointment scheduled and was promptly greeted by Dave. He has a great welcoming attitude and promptly takes care of the initial sign in. He confirmed what the appointment is for and explained the process of how my car would be processed. He told me Gerson Maldonado would be meeting with me to review the pending service, Like clockwork, Gerson Maldonado met with me and reviewed the service I was asking for. He gave me a real-time expectation of when everything would be completed. Within an hour, much less than predicted, the car was ready. Gerson Maldonado met with me to review what had been completed. Finally, I met Audrianna the receptionist/cashier. She is also most gracious and accommodating. This is how the process should work. All sales people at Sarant Cadillac need to bring their potential buyers to meet the exemplary Service Department Staff at Sarant Cadillac. I think any potential purchaser would be assured Sarant Cadillac stands with their customers and their vehicles. More

It takes too long for appointments, the first time I went there it took 5 hours and I sat there the entire time in the little waiting room. This time it took over 2 hours just for an oil change, I live a hou there it took 5 hours and I sat there the entire time in the little waiting room. This time it took over 2 hours just for an oil change, I live a hour and a half away so I don’t have the option to drop it off so I have to wait. I don’t think an oil change should take over 2 hours to complete. More