Sarant Cadillac - Service Center

Service visit Had a defective SD card in my Nav system on my new Cadillac XT4 Sport. The issue was resolved to my satisfaction. It required a loaner which was provi Had a defective SD card in my Nav system on my new Cadillac XT4 Sport. The issue was resolved to my satisfaction. It required a loaner which was provided free of charge because a new SD card had to be overnighted as the SD cards are VIN specific to each vehicle. More

couldn't be better my problem was handled with expedience. joe mistretta was great. Also, my problem was solved. Joe understood what it was and I was only there for 1 ho my problem was handled with expedience. joe mistretta was great. Also, my problem was solved. Joe understood what it was and I was only there for 1 hour. More

great As always was taken care of with professionalism and courtesy. Charlie service director always gets to the bottom of the problem. Not afraid to get h As always was taken care of with professionalism and courtesy. Charlie service director always gets to the bottom of the problem. Not afraid to get his hands dirty More

Oil change As always they did a great job. In and out. Nice waiting area. Everyone is really accommodating. This is the most annoying part of the whole survey As always they did a great job. In and out. Nice waiting area. Everyone is really accommodating. This is the most annoying part of the whole survey More

Great service Service was fast and professional. Had a very little wait time. Service has been good for the last 10 years Has been a good experience Service was fast and professional. Had a very little wait time. Service has been good for the last 10 years Has been a good experience More

Trans Shutter They fixed my transmission shutter ( covered under extended warranty)and did a full brake service. Recommended new tires which I purchased elsewhere.. They fixed my transmission shutter ( covered under extended warranty)and did a full brake service. Recommended new tires which I purchased elsewhere.. I believe their tire prices are about 20% higher than Goodyear or Mavis. Brakes were a bit high also, but I had them do the brakes. . More

Overall service Have dealt with Bill Reale several times on the phone. He always answers my questions and if not available. Returns my calls promptly. He is professio Have dealt with Bill Reale several times on the phone. He always answers my questions and if not available. Returns my calls promptly. He is professional, knowledgeable, and personable More

Quick, courteous, & thorough. Never a problem to get a quick appointment. Quick & courteous service. Never feel like you're going to get ripped off. These guys are the greatest Never a problem to get a quick appointment. Quick & courteous service. Never feel like you're going to get ripped off. These guys are the greatest More

Great Job Car needed rear brakes, stopped by Late Monday afternoon, took my car, had it ready the next day around lunchtime. Joe Mistretta was great, as always. Car needed rear brakes, stopped by Late Monday afternoon, took my car, had it ready the next day around lunchtime. Joe Mistretta was great, as always. More

Good solid dealership. I find the service given to customers very good. I can usually get what I need from the dealership with a professional and precise outcome. I find the service given to customers very good. I can usually get what I need from the dealership with a professional and precise outcome. More