Sarant Cadillac - Service Center

1st Class Professionalism Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, bu Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, but every employee there truly makes you feel like a valued customer, from the service manager to the custodial staff. More

Excellent Service Arrived without an appointment and the issue and two recalls were taken care of that day. They even dropped me off at my office and picked me up when Arrived without an appointment and the issue and two recalls were taken care of that day. They even dropped me off at my office and picked me up when the car was ready. More

Best on Long Island Hands down the best service center on Long Island. Professional, courteous, reliable and HONEST! I’ve worked with two managers the last couple of year Hands down the best service center on Long Island. Professional, courteous, reliable and HONEST! I’ve worked with two managers the last couple of years. Maurice and Joe are GREAT! More

Service It was so easy to make an online service appointment. My service advisor, Joe, was a pleasure to deal with. The service only took about an hour, so wa It was so easy to make an online service appointment. My service advisor, Joe, was a pleasure to deal with. The service only took about an hour, so waiting in the comfortable waiting room was easy. More

Our 5th Escalade for a reason! Last week while driving I had a scary steering issue. I called Sarant service center & they told me to bring it right in. They had a loaner car availa Last week while driving I had a scary steering issue. I called Sarant service center & they told me to bring it right in. They had a loaner car available for me & took care of the problem by the next day. Over the last 12 years, I’ve had very few issues with my Escalades. I have very little time to deal with car problems & must say for those few times, Sarant Service made it easy for me. More

As good as it gets. Great people! Great service! Very welcoming and accommodating. Feels like one happy family! Would definitely recommend this dealership to all my f Great people! Great service! Very welcoming and accommodating. Feels like one happy family! Would definitely recommend this dealership to all my friends and family. Thank you More

I WOULD RETURN IN A HEARTBEAT ! THERE WERE NO SURPRISES AND NO DISAPPOINTMENT. I HAD AN APPOINTMENT TO JUST PICK SOME ACCESSORY ITEMS I HAD ORDERED. THE ITEMS WERE BOXED WITH MY NAM THERE WERE NO SURPRISES AND NO DISAPPOINTMENT. I HAD AN APPOINTMENT TO JUST PICK SOME ACCESSORY ITEMS I HAD ORDERED. THE ITEMS WERE BOXED WITH MY NAME ON THEM AS THE DEALER HAD HOLD THEM FOR ME FOR ABOUT A WEEK. WHILE WE ARE COMPLETING OUR TRANSACTION THEY TELL ME MY VEHICLE ALREADY NEEDS TO HAVE AN UPDATE ISSUE TAKEN CARE OF, AND IF YOU CAN WAIT ABOUT 15 MINUTES WE WILL TAKE CARE OF THIS RIGHT NOW FOR YOU. THAT EASY, THAT FAST. THAT IS WHAT CUSTOMER SERVICE IS ALL ABOUT. HAPPY CUSTOMER ! More

Warranted maintenance service From my arrival at the dealership for oil change and tire rotation toleaving, every person working for the dealership was polite and efficient in the From my arrival at the dealership for oil change and tire rotation toleaving, every person working for the dealership was polite and efficient in the performance of their duties. I have brought my vehicles to Sarant over the past 16 years and will continue. More

Excellent Service Department Joe is great .....a true asset having him . From the time I called with a question to the end of my vehicle service he could not have been any more h Joe is great .....a true asset having him . From the time I called with a question to the end of my vehicle service he could not have been any more helpful. A+ rating doesn't seem enough. More

Oil change and inspection . Excellent and polite service . Joe is great and informative.. He explains things and service is prompt . Place is clean and great coffee is offered . Excellent and polite service . Joe is great and informative.. He explains things and service is prompt . Place is clean and great coffee is offered . Always a pleasure going there . More