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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,462 Reviews

1,462 Reviews of Sarant Cadillac - Service Center

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January 07, 2019

Fast friendly service I went in for service on a Saturday. I was greeted promptly by the service advisor. They took my car in right away. I waited for my car in the lounge More

by ANDYHJN
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 09, 2019 -

Sarant Cadillac responded

That's great to hear! We are glad we could provide you with first rate customer service and that you walked away satisfied! Thanks for coming in and we look forward to your next visit!

January 06, 2019

An awesome place with awesome people, and awesome cars! As always, Sarant Cadillac is excellent in every way. The customer is always respected and made to feel comfortable when asking questions. They work More

by WQUEEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Sarant Cadillac responded

Thank you for your recommendation and kind words! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have!

January 05, 2019

perfect most professional people i ever dealt with i live in medford ny i driver 45mins for service only placew i would consider for sales and service the mgr More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro
Jan 08, 2019 -

Sarant Cadillac responded

Thank you for the kind words and recommendation! Please come back and see us when you are in town for any of your future car needs!

January 05, 2019

GREAT People Had my 2013 XTS serviced Only called the day before and they got me right in the very next day. Waited there for a few hours and they did every More

by jonathanlebowitzmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Jan 08, 2019 -

Sarant Cadillac responded

Thanks for stopping by and letting us know how your experience went! We're happy to hear that you left satisfied with the quality and timeliness of the service you received. Please let us know when we can assist you in the future!

January 04, 2019

The Cadillac Experience Joe is always helpful, friendly, knowledgeable and thorough. He always manages to get my car serviced as quickly as possible And back on the road. I a More

by Joeval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with another excellent experience by Joe! Please let us know if there is anything else we can do for you. Thanks again!

December 27, 2018

oil change I brought my car in for an oil change and to replace my battery remote. I waited for the service which was easy because I got an appointment when I ne More

by Yolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 28, 2018 -

Sarant Cadillac responded

We're super happy to hear that you've always had a great experience with us whenever you need service! Thank you so much, Yolanda, for this awesome review! We strive to make every visit as quick and painless as possible. Looking forward to seeing you again!

December 27, 2018

Neat & fast and always pleasant. I made an appt. online which was convenient. I talked in person to my Service advisor - Joe Mistretta, to give him details. The car was finished way a More

by Julie & Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Sarant Cadillac responded

Thank you so much, Julie & Ron, for the five-star review! We really appreciate it! We strive to have the fastest service around while being detailed at the same time. Our goal is to make your life easier when you need service. We'll be looking forward to your next visit!

December 18, 2018

Very helpful and prompt The staff is very helpful and competent. Service was performed promptly and completely. Excellent and to my complete satisfaction. Everything was expl More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Sarant Cadillac responded

Awesome to hear, and thank you so much for your very kind words about our service team. We are glad we could help you with your vehicle and get you back on the road so quickly. It was great to see you, and if you have any other vehicle needs, please come back to see our team again. We hope you have a great week!

December 15, 2018

Service Joe was very professional and helpful. He explained what was being done to correct issues My car was ready when he said it will be. I highly recommen More

by RMASTADINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are glad you had such a pleasant service experience. We're here to help, so please let us know if there is anything more we can do for you!

December 15, 2018

SARANT IS SUPERIOR I ARRIVED ON TIME FOR MY SERVICE APPOINTMENT AND WAS IMMEDIATELY GREETED AS ALWAYS. SARANT TREATS A CUSTOMER WITH A FRIENDLY HAPPY GREETING LIKE More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are so grateful for the trust you have in our team to handle your automotive needs, and it is always great to hear from a satisfied customer. We'll see you again next time!

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