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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,462 Reviews

1,462 Reviews of Sarant Cadillac - Service Center

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February 28, 2019

Great as usual Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely man More

by DOCKRINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Teresa Gunshinan, Maurice Pereira, Bill McCardle
Mar 04, 2019 -

Sarant Cadillac responded

Hi, thank you so much for the kind words about our service department! Those are definitely our top goals at Sarant Cadillac, and we're so pleased you had a pleasant experience!

February 27, 2019

Excellent and professional service I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to More

by Joanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Cameron , Bill McCardle
Mar 01, 2019 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your feedback! we are excited to here that you had such a great experience with us and look forward to seeing you again!

February 27, 2019

more thansatisfied the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait More

by jimmattel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 01, 2019 -

Sarant Cadillac responded

Thank you so much for your feedback and recommendation! We are excited to hear you had such a great experience with us and look forward to seeing you again!

February 25, 2019

Maintenance Easy professional and accommodating. I wasnt inconvenienced or had any problems. I couldn’t pick my car up until after hrs and they understood and ac More

by DANIELLEGOVER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Sarant Cadillac responded

Thank you for the 5-star review, Danielle! Our team is glad you had such a great experience with our service team. We look forward to serving you again!

February 24, 2019

Very Professional & helpful!!!! Anthony & Joe are friendly, helpful and the reason for my repeat business at Sarant. They always pay attention to my needs & make me feel important. I More

by arnold789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Sarant Cadillac responded

This is what we strive for! Thank you for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

February 23, 2019

battery wasn't holding charge Replaced battery with no problems. Completed work in a reasonable period of time. Explained how certain electronics can put a drain on the battery whe More

by SarantCustomer
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

Courteous and helpful. The service department took care of all my needs without me even asking. They know what is necessary and it is taken care of so I didn’t have to make More

by MYCREW7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Sarant Cadillac responded

We appreciate you letting us know about your great visit with our service department. Thank you and we look forward to working with you again in the future.

February 19, 2019

GREAT SERVICE As always the service was great and of course Joe Mistretta was right there to greet me and I was in and out in a reasonable amount of time.Alway More

by ED.KORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Sarant Cadillac responded

Thank you for your continued loyalty with us, Ed! All of us at Sarant Cadillac are happy to work with you. Please let us know whenever we can assist you again in the future!

February 18, 2019

Remotes needed replacement Service manager was professional during my visit. Replaced remotes that were not working. Very comfortable waiting area with coffee available. Thanks More

by Hoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Sarant Cadillac responded

Thanks for the review! We're happy that you were comfortable in our waiting room. We appreciate your patience and come back to see us again!

February 16, 2019

Continually awesome Awesome customer service, awesome auto service...great service may no longer be common, but you most definitely have it here....from soup to nuts and More

by sensesq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Bill McCardle
Feb 19, 2019 -

Sarant Cadillac responded

Thank you for the kind words! We're glad you enjoy your visits with us as much as we do. We hope you'll continue to keep us in mind for your car needs!

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