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This rating includes all service center reviews, with more weight given to recent reviews.
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1,533 Reviews of Sarant Cadillac - Service Center
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July 19, 2024
The dealership is outstanding because the people are outstanding. From Tom Sabbatino in sales, Tony DiGuiseppe and Joe Mistretta in service, John, and others, you always feel like you are in good hands outstanding. From Tom Sabbatino in sales, Tony DiGuiseppe and Joe Mistretta in service, John, and others, you always feel like you are in good hands. More
by bums1988
Verified Customer
July 17, 2024
I was told when I dropped off my car to replace a faulty valve that I would be “in and out.” This was at .7:30, which I had an appointment for. Upon arriving I was the 7th car in line. Final at 1:00 pm I ca valve that I would be “in and out.” This was at .7:30, which I had an appointment for. Upon arriving I was the 7th car in line. Final at 1:00 pm I called, and my car was finally ready. More
by tt3450kk
Employees Worked With
Do not remember
July 16, 2024
I left numerous messages for a manager to call me. No one returned my call. We paid $150 for an oil change. FOR AN OIL CHANGE!! My husband was there and he forgot to mention the coupon or our Cadi rew No one returned my call. We paid $150 for an oil change. FOR AN OIL CHANGE!! My husband was there and he forgot to mention the coupon or our Cadi rewards. They always discount the oil change Disappointed in service at Sarant this year. 45$ labor to do an oil change. Insane!! More
by SHARONEE21
Employees Worked With
Idk
July 16, 2024
everyone at Sarant is willing to help out in any way they can, wonderful dealership can, wonderful dealership More
by Linda Kreussling
July 11, 2024
Friendly and professional car was done 30 minutes sooner than expected no problem getting an appointment than expected no problem getting an appointment More
by oldlifeisnew1
Employees Worked With
July 05, 2024
The service dept and service manager Joe Mistretta was outstanding. They diagnosed the problem, provided outstanding service, informed me of their progress and made sure that any inconvenience was kept t outstanding. They diagnosed the problem, provided outstanding service, informed me of their progress and made sure that any inconvenience was kept to a minimum. Thank you to Joe and those technicians that installed the struts on my vehicle. You have my complete allegiance. More
by SarantXT5
Employees Worked With
June 29, 2024
Worst service not good guide me wrong charged way extra price check online is almost 60 per differece price check online is almost 60 per differece More
by ADEELJUNIOR5
June 20, 2024
Needed to have the engine light replaced. It was a part that needed to be ordered. Dawn was great when I arrived and got me out of there as quickly as possible and would follow up on my car t It was a part that needed to be ordered. Dawn was great when I arrived and got me out of there as quickly as possible and would follow up on my car to see if it was being done. Communication was 100% better than when I brought my car initially for the engine light and didn't have to wait for over four hours without any communication. Dawn is the rockstar! More
by Vchen
Employees Worked With
June 19, 2024
Next day my engine light came on. 2 week wait for service I’m not happy 2 week wait for service I’m not happy More
by krankeee
Employees Worked With
June 13, 2024
This was my first experience with the service department. To put it plan and simple I was treated with friendly and speedy service. To put it plan and simple I was treated with friendly and speedy service. More
by acuomo3
Employees Worked With
