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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,462 Reviews

1,463 Reviews of Sarant Cadillac - Service Center

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June 04, 2019

Very professional Did everything to rectified my car problems in the shortest amount of time. Very helpful in taking care of things. Followed through on phone call. More

by JDEMAR2231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Jun 06, 2019 -

Sarant Cadillac responded

Thank you for the awesome review! Our team will continue to follow through and give you a great experience. Have a wonderful day!

May 30, 2019

Service with a Smile Joe Mistretta is simply put amazing. From the moment you walk in Joe makes you feel like your the most important part of his day. Its very refreshin More

by glassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Sarant Cadillac responded

Thanks for letting us know! Joe is a great asset to our team and was more than happy to help. He will appreciate the shout out! If you need anything else, please come back and see us again.

May 29, 2019

Always a Pleasure Sarant always provides timely, excellent service! Joe Mistretta is just the best! It’s always a pleasure to take my car to this dealership. Walking o More

by JBARON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We are so glad our service department meets your expectations and leaves you happy and satisfied each time you visit. It’s always a pleasure doing business with you!

May 28, 2019

GOOD AND QUICK I have been to other Cadillac Dealers , especially ones that are closer to where I live, and my experience was horrid. I NEVER GO THERE AGAIN. More

by ididmy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 27, 2019

Excellent, professional service. The service department is excellent and the service managers are professional and courteous. They take the time to review your car and discuss what i More

by Ftdoc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Sarant Cadillac responded

Thank you for the positive feedback! It is great to hear that our service team provided you with an excellent experience. If there is anything else that you can help with, let us know!

May 25, 2019

I am well satisfied Customer The moment I pull my car for service, A service rep has greeted me and took care of my service need. Awesome service can't ask more. More

by MFAHIM31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Sarant Cadillac responded

Thank you for sharing! We are glad to hear that we could provide you with an awesome service experience. Let us know if there is anything else that we can assist with!

May 22, 2019

Transmission work Work done properly. Good service. Joe Mistretta is always professional and work done in a timely manner. Needed a loaner car which was clean and a More

by GCAVALIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Sarant Cadillac responded

Thanks for your great feedback! It's awesome to hear you had such a nice visit and you enjoyed working with our team. It was a pleasure helping you out with the service of your vehicle, and we hope you'll come see us again!

May 21, 2019

Warranty oil change, tire rotation and brake squeak correct. Was met by Joe Mistretta and Dave as I drove into repair shop. They retrieved mileage and advised me to wait in waiting area for work to be done. A li More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
May 23, 2019 -

Sarant Cadillac responded

Awesome to hear! We are glad Joe and Dave were able to do a great job and we look forward to having you back the next time you need service!

May 20, 2019

a great experience with mr Joseph Mistretta As I mentioned before it was a great experience. Mr Joseph Mistretta acted with professionalism and care he provided me an explanation why he had to g More

by JCALIXTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, JCALIXTE! We are glad to hear you had a great experience with Joseph.

May 20, 2019

Tire service Losing air in rear tire. driver's side. I did not have a appointment, Maurice and his team took care of the problem right away. Excellent service. More

by StanleyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 22, 2019 -

Sarant Cadillac responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Maurice!

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