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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,463 Reviews

1,463 Reviews of Sarant Cadillac - Service Center

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August 01, 2019

SARANT is the place to go for your Cadillac! I am on my third Cadillac and I have had nothing but wonderful experiences at SARANT. Their service department is outstanding and my salesman, Domini More

by NeceV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat in Service
Aug 02, 2019 -

Sarant Cadillac responded

Thank you for the great feedback! We're sure Dominick will love to hear that he can always help you out. We can't wait to see you the next time you need us!

July 31, 2019

I brought my car in for an oil change and tire rotation. It was a quick and easy process! Thank you Maurice. Cadillac is and will always be my choice of vehicle. Sarant is the best!! Thank you More

by jpuher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Aug 02, 2019 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review! We're delighted to hear that you could be in and out quickly so you could get back on the road. We hope to see you again!

July 26, 2019

The Cadillac Of Cadillac Dealers Antonio Centeno and his team are second to none. I went to Sarant because they were close to my home at the time. Now I wouldn’t go anywhere else. Ove More

by ssagonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Maurice Pereira, Bill McCardle
Jul 30, 2019 -

Sarant Cadillac responded

Thank you for your 5-star review! We always try our best to be accommodating and to provide excellent service, and we're glad to hear you recognize our efforts. We truly value you and your business and we look forward to helping you again in the future.

July 25, 2019

The Best Car Dealer Service Department on the planet! Awesome people and they get you in and out quickly. The Best Car Dealer Service Department on the planet! I have owned many cars and their dealerships More

by xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 30, 2019 -

Sarant Cadillac responded

We appreciate your great review! We put a lot of effort into having great service, and we're glad to see that's paying off. We're looking forward to serving you again in the future!

July 22, 2019

Excellent service visit to Sarant I was able to get a much needed service appointment on very short notice. The Dealership's Service department was very accommodating.. the Service Adv More

by Schwartziej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Bonilla, Maurice Pereira
Jul 23, 2019 -

Sarant Cadillac responded

Sarant Cadillac strives for the best possible customer service in automotive and it sounds like that is the service you received! Thank you for your loyalty to our dealership, and as always, if you need anything, don't hesitate to give us a call!

July 20, 2019

Service As always your Staff are on point when it comes to there Costumer they are well prepared when I come IN with my Vehicle they are very Courtesy More

by MIDGETTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Sarant Cadillac responded

Thank you for the great review! It is always nice to hear from a satisfied customer. Be sure to give us a call if you have any additional automotive needs!

July 18, 2019

Repair Again this is why they are a great dealership after working on my car trying to find the problem it turns out it wasn’t my car it was my cellphone bro More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Sarant Cadillac responded

Thanks for the 5 star review! We are happy to hear Joe was able to help pinpoint the root of your problem. Please let us know how we can help you again in the future!

July 11, 2019

Awesome Service When I arrived at Sarant service I was greeted with hello Mr Sarro. Maurice immediately got my car in for it,s routine service. Had a cup of coffee a More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jul 16, 2019 -

Sarant Cadillac responded

Thanks for the 5 star review! We strive to make every visit to our service department as quick and efficient as possible so we are glad Maurice and our team we able to do that for you. We hope to see you back next time your car needs a tune-up!

July 04, 2019

Fred Russo is a criminal I purchased a tire a wheel warranty from Fred at the time of my lease. He assured me it would cover cosmetic damage. GUESS WHAT , when I brought it More

by LOUTHOMAS
Recommend Dealer
No
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Sarant Cadillac responded

Thank you for sharing your experience with us. We understand your frustration concerning the warranty based service that you received at our dealership. Customer satisfaction is our top priority and we would like to hear more about your visit. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

June 28, 2019

Disappointed after 7years After warranty expired costly repairs ,with under 60,000 miles,wasn’t told about rusting until after 7 years loyal customer?,not really sure if vehicl More

by BKBLUE912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Customer Satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

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