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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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October 05, 2019

another great experence I have moved about forty miles from sarant. I am still bringing my car in for service and still leasing from them. joe in service is top notch . john More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for this awesome review! We are so glad despite the distance you have continued to come to us for both service and leasing. We appreciate you visiting us each time and we look forward to many more years to come!

October 04, 2019

Service Terrific service as always. Very personable experience and seamless transition from drop off to waiting room to completion. I would always highly reco More

by Richchrisfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for the positive review, Chris. We are so glad to hear your service experience was so seamless during your latest appointment. We look forward to working with you again during your next maintenance appointment.

October 04, 2019

Great Service that's hard to beat! I have been dealing with Sarant Cadillac for many years now and Joe Mistretta goes above and beyond making you feel like a valued customer and part of More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for the recommendation, Salvatore! We always want to make sure each customer feels welcomed and enjoys their time with us whether it is in our service department or purchasing a new vehicle as you have. We look forward to working with you again when your vehicle needs a tune-up.

October 03, 2019

Service perfected The experience was great. Car was finished when promised, no hassles, no excuses just professionalism from sales to service at Sarant. I highly recomm More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

My husband & I have been coming here for years. The service we’ve received is always excellent. Joe is a pleasure to work with. Looking forward to leasing 2 cars again next year More

by Dwalshd
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
Oct 18, 2019 -

Sarant Cadillac responded

Thank you for such positive feedback. We're glad to hear that our service department has been able to treat you so well for the last few years and we look forward to continuing to work with you and see you again when it's time to lease your new Cadillacs.

October 02, 2019

ExcellentvService.. Highly recommend this dealer Excellent service.. Service folks are friendly, knowledgable, and understand the customers needs. They take the time to explain the Service that is to More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson
October 02, 2019

Great Service Once Again Joe Mistretta took care of my issue promptly and courteously. Took delivery of a new car that had a scratched roof rail, he ordered the part and had i More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Very Accommodating Service Dept. Both Joe and Maurice are very nice and really do their best to accommodate your needs and go the extra mile when possible to give you the least amount More

by jf110
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Sep 23, 2019 -

Sarant Cadillac responded

We're happy Joe and Maurice could help out. If there's anything we can help you with in the future, please let us know!

September 14, 2019

service ALL THE SERVICE DEPT IS VERY GOOD . MAURICE IS VERY GOOD VERY KNOWLEDGEABLE, JOE IS VERY GOOD . THE RECEPTIONIST WAS VERY NICE , AII THE STAFF IS VERY More

by XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Sep 16, 2019 -

Sarant Cadillac responded

We're happy we were able to help out, thanks for working with Maurice, Joe, and the rest of the team. If you need our help again, we'd love to have you back!

September 11, 2019

Excellent Came in without an appt was having a problem with my battery. Within an hour I am leaving with a new battery. Thank you for the tremendous service More

by JBFITZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Sep 13, 2019 -

Sarant Cadillac responded

You're very welcome! If you need our help again, please let us know!

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