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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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December 13, 2019

2018 ATS Always a pleasure to deal with Sarant. Service is thorough and completed in reasonable time. Selection of loaner cars is always good. I highly reco More

by akeb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the wonderful feedback. We are always happy to hear about our customer's experience and look forward to working with you again during your next appointment.

December 12, 2019

Joe Mistretta & his service team were terrific, as usual! All of my expectations were met and exceeded, as is always the case at Sarant. A job well done with customer satisfaction being the paramount goal. More

by WAY2PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Awesome Service experience TWIMC OUR recent experience at Sarant service was congenial, restful and very professional, your people were very responsive to our needs, congratul More

by CAPPERMT Al Pelliccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi McGough, Linda Johnson
December 11, 2019

Service Department #1 I have been doing business with Sarant since 1994.....the customer service is exactly what you would expect from a Cadillac dealer...i needed a quick More

by c21kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
December 07, 2019

Great service Went to the service center at sarant Cadillac to replace a damaged tire, the visit was unscheduled but they managed to replace the tire on the car wh More

by wardrands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Sarant Cadillac responded

Thank you for the feedback on our service team. We place our customers at the center so you can always drive home safely. We look forward to working with you again during your next tune-up.

December 05, 2019

Take the car for test drive In 33 days the car has been serviced 3 times.....guess we don't. Get it Sorry we leased. Loaner car should have been better reviewed before sales t More

by JOHNAMARYJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Sarant Cadillac responded

John, thank you for taking the time to tell us how your experience with your new vehicle has been so far. We would like to speak with you more about your experience. Please reach out to our Customer Relations Manager Heidi McGough at 516-293-5000. Thank you.

December 04, 2019

Impressive! I have found Sarant Cadillac to be extremely professional. Everyone that I have dealt with over the past few years was very friendly and accommodatin More

by FXROMITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 05, 2019 -

Sarant Cadillac responded

Thank you for your feedback! We appreciate your continued business and your recommendation. We hope to work with you again in the future!

November 27, 2019

Excellent I requested service and received a prompt date. Brought the car in and was quickly processed and received a loaner car. The work was completed quickly More

by JBFITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 02, 2019 -

Sarant Cadillac responded

Thank you for the great feedback. We always want to provide the best service we can for all of our customers and get their vehicle taken care of in a timely manner. We look forward to working with you again when it is time to pick up your car and when you are in need of another tune-up.

November 27, 2019

Outstanding service at Sarant I have been leasing Cadillac's at Sarant for many, many years and what keeps me coming back is the extraordinary professional service I always receive More

by AJENECON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Sarant Cadillac responded

Thank you for this outstanding review! We are so thankful to have you working with us every time you are looking for your next Cadillac. We look forward to continuing to work with you for many years to come.

November 22, 2019

Great Parts and Service dpt!!! I love Sarant Cadillac! Their parts and service department are amazing! They are very efficient and professional. I will keep going back there and sen More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan, Bill McCardle
Nov 26, 2019 -

Sarant Cadillac responded

We are so glad that you loved your time with our service department. We pride ourselves in our quality and are glad that we could provide you that experience each time. We look forward to working with you again during your next maintenance appointment.

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