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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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December 19, 2019

Excellent service Great service and friendly staff. Comfortable settings and location. The overall service was performed quickly and car was washed when work was compl More

by Wallyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 23, 2019 -

Sarant Cadillac responded

Thank you, Wally, for the 5-star rating. We pride ourselves in providing a comfortable setting for our customers to wait in while we bring your vehicle back up to top quality for you. We look forward to working with you again the next time your car needs a tune-up.

December 18, 2019

Service Maurice was very professional, knowledgeable, friendly and caring. The approximate wait time he gave me was accurate. He demonstrated to me how to use More

by connie56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 20, 2019 -

Sarant Cadillac responded

Thank you, Connie, for the feedback about your time with our service team. We always want to provide the expert care and quality that you deserve during each visit to our dealership. It is great to hear that Maurice was able to help you learn more about your vehicle during your visit as well. We look forward to seeing you again during your next maintenance appointment.

December 18, 2019

Great service Joe Mistrella was great and always goes above and beyond to help correct the problem. The service was fast and well explained. Getting a loaner car wa More

by leogiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Sarant Cadillac responded

Thank you for the review about your recent experience with our service team, Leo. We are glad to hear our team was able to help get your vehicle back up to top-notch quality and look forward to working with you again during your next maintenance appointment.

December 17, 2019

If there was an option with 10 stars I would give them a 10! Excellent service. Quick, professional, courteous and nice!! From the moment we pulled up and the door opened to the time we left was a pleasurable ex More

by DIANADANNENFELSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 19, 2019 -

Sarant Cadillac responded

Thank you for the positive review about your experience, Diana. We are glad to hear that is was pleasurable from beginning to end and we look forward to working with you again during your next appointment.

December 16, 2019

friendly and helpful the service people and especially charley the service mgr. and mr, abe kolat gave us prompt attention the dealership spacious modern it was a pleasu More

by jay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you, Jay for the positive review. We are glad to hear that Abe was able to help you during your time with our service department. We look forward to working with you again during your next maintenance appointment.

December 16, 2019

Great service and representatives Abe was awesome and really took time to explain all findings. He was friendly and was truly helpful. The experience was certainly a positive and welco More

by FP604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the 5-star rating about your experience with Abe. We are glad to hear you were able to be treated at the level we strive for each and every time someone visits us and we look forward to continuing to provide that experience the next time you visit.

December 14, 2019

service helped me out with a problem another dealer caused. great service. took care of repair under warranty, while the other dealer wanted to charge me for More

by mikensmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the feedback, Mike. We are glad to hear that our service team was able to help you get your vehicle taken care of and we look forward to working with you again the next time your car needs a tune-up.

December 14, 2019

Oil change Fast and courteous, as usual. Abe also had someone drive us to the diner so that we could have breakfast while waiting. Sarant is always top shelf! More

by Caddyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the feedback. We're glad to hear that our service team was able to help you get your vehicle taken care of all while you were able to enjoy breakfast. We look forward to working with you again during your next maintenace appointment.

December 14, 2019

Great Service Thank you so much, Joe Mistretta was awesome and made my service visit smooth .. He explained what was wrong and how they fixed it, made me feel at More

by KIMOGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the positive review. We're glad to hear that Joe was able to help get your vehicle serviced today and we look forward to working with you again during your next tune-up.

December 14, 2019

GREAT Service The people who I dealt with were very courteous, fast and professional. They did all the work that was requested of them in a timely manner. Time is a More

by Frank RIZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Dec 17, 2019 -

Sarant Cadillac responded

Thank you for the 5-star review. We understand how important it is to not waste any time for you so you can get back on the road feeling confident and safe during your day-to-day life after working with us. We look forward to working with you again during your next appointment.

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