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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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January 28, 2020

GREAT SERVICE Always prompt courteous service.. Able to make an appointment right away. Addressed all issues. Whether it is routine maintenance or for warranty issu More

by LAB0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle, Linda Johnson, Abe Kolat
Jan 29, 2020 -

Sarant Cadillac responded

Thank you for the positive feedback. We're glad to hear our service team is always able to provide the service that you deserve each time during your visits. We look forward to working with you again soon.

January 25, 2020

Sarant Cadillac sales & service departments made my visits extremely easy from start to finish. From Joe at sales to the service department’s friendly and efficient receptionist- Linda got the job done More

by bjvanderbeck
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Johnson, Abe Kolat
Jan 28, 2020 -

Sarant Cadillac responded

Thank you for this great feedback about your recent visit with us. We're glad to hear that our team was able to make your time easy and get your Cadillac brought back to top notch quality. We look forward to working with you again for any future automotive needs you may have.

January 17, 2020

1st Service Fast and easy to schedule and the service time was also very fast. Service rep was courteous and friendly and explained future service maintenance opt More

by TLETIZIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jan 21, 2020 -

Sarant Cadillac responded

Thank you so much for the fantastic review! We are thrilled to hear Abe, and the whole team was able to make your service experience with us a great one. Please let us know if you need anything else!

January 15, 2020

Always good Joe continues to treat me like "royalty". Antonio greets me everytime I am there for service. I hope to see Cadillac continue to make quality automobiles second to none. More

by POP7080
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Sarant Cadillac responded

We are delighted to hear that Joe and Antonio helped in giving you such a great service experience with us! Your continued loyalty means a lot to us and it’s customers like you that we enjoy seeing time and time again. We appreciate your business and hope you come back to see us again soon!

January 07, 2020

Always a great experience The service dept. is outstanding. They are fast,courteous and very pleasant. Always a pleasant experience. i will contu=inue to recommend them to othe More

by DOCKRINSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jan 09, 2020 -

Sarant Cadillac responded

Thank you for your kind words and for the five-star rating! We are happy that you enjoyed your time at Sarant Cadillac and that the service department was both friendly and efficient. If you have any automotive needs in the future, be sure to give us a call!

January 02, 2020

Too long of a wait. Not notified of cost 3 hours for an oil change and inspection is wat too long. Never notified the car was complete, had to ask. Never notified of the cost. We thought thes More

by rjgarvey62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 02, 2020 -

Sarant Cadillac responded

Bob, Thank you for your feedback. We are sorry to hear that you were disappointed with your experience at Sarant. If you would like to speak to us more about your experience, please contact our Customer Relations Manager Heidi McGough at 516-293-5000. Thank you.

December 28, 2019

Service department is professional and courteous. My experience at Sarant was as always very pleasurable. My car was serviced properly and quickly. While waiting for completion of my service, I enjoye More

by MODAIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle, Linda Johnson
Dec 31, 2019 -

Sarant Cadillac responded

We're so glad to hear that your service experience with us was a great one! Thank you for your continued business and feel free to stop in and enjoy a cup of coffee anytime. Looking forward to your next visit!

December 28, 2019

Great service I brought my car in for an oil change and Tire rotation it was done quickly and efficiently. I love Sarant Cadillac! I would recommend Sarant to al More

by MARILYNGKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Teresa Gunshinan, Bill McCardle
Dec 31, 2019 -

Sarant Cadillac responded

Thank you for your recommendation, Marilyn! We love to hear that your oil change and tire rotation visit was quick and painless. Stop in again soon!

December 26, 2019

service was done while I waited .done in a timely fashion, The car went for service and a State inspection,There was a call back thet I was aware of, all was done in less then an hour and a half. More

by xt5 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 30, 2019 -

Sarant Cadillac responded

That's so great to hear! We strive to make every visit to our service department as quick and efficient as possible. Thank you for choosing Sarant Cadillac!

December 25, 2019

Great service Took my car in for a quick oil change and Abe took such good care of me. I would highly recommend Abe and Sarant Cadillac for your service needs. Than More

by Robk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Dec 30, 2019 -

Sarant Cadillac responded

Thank you for letting us know how we're doing, Rob! Abe is a great asset to our service team and was more than happy to help ensure your service experience with us met your expectations! We look forward to working with you again soon!

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